John Hancock Retirement 4+

John Hancock

Designed for iPad

    • 4.6 • 2.3K Ratings
    • Free



John Hancock’s retirement app makes it easy for our plan participants to safely manage their retirement plan, anytime, anywhere.

Use the app on the go to securely connect with your plan and its financial tools
• Register, enroll, and access your plan account
• View account details, including balance, rate of return, account/transaction history, and investments
• Make account changes, including contribution rate and profile updates
• Set your goals and get real-time projections of estimated spending and income in retirement
• Model saving scenarios, receive guidance to help meet your spending needs, and track your progress
• Use helpful tools and resources for timely education on personal finance and wellness topics

What’s New

Version 2.0.21

Minor system maintenance update.

Ratings and Reviews

4.6 out of 5
2.3K Ratings

2.3K Ratings

Spicy hacker ,

Nice User friendly App

I am using My Life Now app from almost 3 years and I never had major complaints. This new app provides website access from the app itself rather than logging to website through browser like in old app. This is great feature and reduces a lot of pain to see additional information like vested balance etc. without logging again.

Developer Response ,

Hi - thanks for downloading John Hancock’s retirement app. To easily access additional detail without logging in to, click on the “view full retirement website” link in the app’s “More” tab.

Joker Loco 562 ,

***Fake app. Identity is compromised***

Why would you design a app to not work? Doesn’t make sense. Links are not clickable and won’t let you proceed beside go back. But if you go back it says “ are you sure you want to go back? All data would be lost” Well no other place to go than go back and lose all the data you inputted so far so you have to start all over again. What’s the sense of this app really? I’ve tried closing the app. Restarting my phone. Reinstalling the app and the screen just darkens as if there is a button that is hidden you must press to move forward. The instructions clearly say what you need to do but nothing works besides go back once you made it so far.

App might be a fake app and now all my info and anyone else’s is compromised. Beware of this app.

Developer Response ,

Hi - rest assured that our app is real and your information hasn’t been compromised. We’re sorry you had a less than ideal experience while using our app and we appreciate you bringing this to our attention. We’d really like to improve your experience, but need more information to help with your unique issue. Please contact us by accessing directly.

guccidaglacier ,

Terrible customer service and retirement plan

You cannot even get a representative on the phone. John Hancock is by far the worst broker used on any of my retirement plans. I can’t even get a representative on the phone to help with a rollover that I am not able to do through the website. Whenever you try to call and go through all the prompts, it says to call back later or visit the website. I’ve called during business hours daily for over a week and I am not able to do the rollover through the website so this is useless advice. Absolutely terrible customer service. I cannot wait to get my money out of this brokerage and into a real one and highly advise ANYBODY against using John Hancock.

Developer Response ,

We’re sorry for the frustrating experience you’ve had. If you’re still in need of rollover assistance please contact our licensed specialists directly at 888-695-4472 (8:30am-7pm EST M-F).

App Privacy

The developer, John Hancock, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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