iPhone Screenshots

Description

Papa provides on-demand assistance and an incredible social experience through our amazing Papa Pals. They provide transportation, house help, teach technology, run errands, grocery shop, and more. They are like Grandkids On-demand.

What’s New

Version 2.5.1

At Papa, we strive to make the User Experience the best for both our Pals and our Papas. Here is a list of improved features and bug fixes that will make the Papa App even better:

- Improved Chat Support for the Papa Pals

- Added a Password Complexity Validator to ensure new Papas have a strong password

Ratings and Reviews

3.5 out of 5
26 Ratings

26 Ratings

Shelley NYC ,

Promising Service, But....

I have been using this service for my mom for the past 2-months and pay the monthly membership fee, and overall, my mom and I have been pleased with the quality of service from the Pals.

As a caregiver, my dissatisfaction and low rating are for 2 reasons:
1. The App is horrible. You cannot schedule a visit since it only allows you to enter the pick-up location. This requires one to call all the time, which leads me to my second issue.
2. In the past month, I have had difficulties having calls returned by the Papa representatives. Yes, they are focused on growth, but unable to support the expansion of their client base. It is hard to use the service or let alone make a change should there be a change to an existing appointment. I called and left 6 messages for a week and nobody called back.

This service is promising, but lack of prioritization will quickly pave the way for competitors to come in and do this better. I want to see you succeed. If you fix the app, your reps will not be so overwhelmed that they cannot return customer’s calls.

Dacia305 ,

A lot of potential

The app crashes a lot and that can get irritating. Also, there needs to be a way to see the visit details (address, phone, instructions, etc.) after you accept a visit.

A contracted pal ,

Needs improvement

As a papa pal this app is confusing to use and so inconvenient. The app does not specify what the member want so they end up canceling when I arrive. I a guy cancel on me because he wanted girls only. No only that, they don’t tell us that the member has canceled the visit. Seems like their only focusing on growth and not the experience of the contractor or the member.

Information

Seller
Papa Technologies LLC
Size
38.8 MB
Category
Lifestyle
Compatibility

Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English

Age Rating
17+
Unrestricted Web Access
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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