Jottacloud 4+

Excellent option for putting your photos in the cloud

I wanted to like using the photos app with iCloud but for the 10+ years of photos I would have been paying more than I can afford for iCloud. Jottacloud gives me unlimited space for a monthly fee and with it I can store any files plus all of my photos. This app has had some machine learning improvements lately, which makes all the photos searchable. It seems they are using CLIP which does any amazing job of finding photos based on detailed descriptions. It’s great to find that one photo from 7 or 8 years ago, or to see every picture I have of a plate of food, or a child holding a puppy, or a beautiful sunset, or anything else I’m looking for in my photos. Also works great with google Chromecast for putting photos or videos right onto the tv directly from the cloud. Another great feature is the photo map for when I want to see all the photos from a specific location.

개발자 답변 ,

Thank you very much for this great feedback 🙏

Camera backup does not work at all

Camera backup used to work perfectly in the old app. Jottacloud was my trusted backup system for all sources - iPhone, iPad, Mac, Windows etc.

Unfortunately there are multiple problems with the new app. Most important that backup don't work. First I had to reinstall (after talking to support) since it never managed to start backing up. Then it doesn't manage to do background uploading. I had to turn off iPhone screen lock and leave it overnight with Jottacloud in the foreground, for multiple nights. In theory it got nearly done, with only 124 photos remaining to get backed up. However, absolutely all images have the "waiting for backup" icon so it's not possible to know which. It also never managed to backup the remaining photos. Sadly, I need a backup solution that I can 100% trust. This is not it, while the old app was. It's hard to understand why they had to push this new app on us when the new photo functionality is almost non-existing anyway, and doesn't compare to competitors. The app often take 5-10 seconds to open up, and crashes frequently when switching back to it. I need a backup app, not a wannabe photo app. It was all good when their photo app initiative was a separate app you could choose to use or not.

Great but bandwidth limitation is terrible

Love the service and the app but the bandwidth limitation is just terrible. They won’t consider changing it or allow affordable plans without the limit. Unlimited doesn’t mean much when it takes days to upload your files.

개발자 답변 ,

Thank you for taking your time to share your feedback. First of all, we are really pleased to hear that you love our service and the app!


To your point, I understand your concern regarding the bandwidth limitation where upload speeds are reduced when storage exceeds 5 TB. As you’re probably aware of, the bandwidth limitation was implemented a few years ago to avoid abuse, misuse or commercial use of our private unlimited product. Continued misuse would have made it impossible for us to maintain a high-quality product at a reasonable price. But we realize that the bandwidth limitation can be challenging for a very small, but still important part of our customer base with very high storage needs. We want to find a solution for you and are looking into how we can solve this without opening up for abuse of the service in the future.

I would really appreciate if you could contact me to discuss your specific needs more in detail and help us improve. Please send an email to our support team at support@jottacloud.com, mention this review and that you would like to get in touch with Ina.


In the meantime, we appreciate your patience and hope we will be able to satisfy your needs very soon!


All the best,

Ina Halvorsen Seim,

Chief Commercial Officer