Journey | Loyalty Rewards
Earn points on luxury travel.
Only for iPhone
Free · Designed for iPhone. Not verified for macOS.
Discover 2,500+ handpicked boutique hotels, luxury residences & design-forward stays. Earn 5x+ points. Membership is complimentary. Great taste deserves to be rewarded.
Journey is the loyalty rewards program built for travelers who choose independent, boutique, and design-forward hotels over cookie-cutter chains. Be known, be valued, and gain unique access when you book stays at 4,000+ handpicked properties around the world.
This is the official app for Journey.com — the first loyalty program exclusively for independent and luxury hospitality and the travelers who chose the best.
WHY JOURNEY?
Most hotel loyalty programs lock you into one chain. Journey rewards you across a curated global network of independent properties — each personally selected for design, character, and guest experience. From award winning hotels to those undiscovered gems.
EARN & REDEEM POINTS
• Earn Journey 5x+ points on every qualifying booking (considered by third-party sources to be the most valuable hotel loyalty points)
• Redeem for spa credits, room upgrades, dining experiences, or your next stay.
EXPLORE & BOOK
• Search boutique hotels, luxury villas, vacation rentals worldwide where you can earn 5x+ points
• Browse curated collections by destination, vibe, or trip type
• Book directly with best-rate guarantee and member only pricing
• Map view to discover properties near you and dream
MEMBER TIERS & BENEFITS
• Traveler. Complimentary. Earn points on every qualifying booking from your very first stay
• Ambassador. A complimentary upgrade, granted after you complete a direct stay with a Journey Alliance partner. Elevated earning, stay awards, and on-property credits
• Legend. Available by annual membership. The fullest expression of the Journey member experience
• Your points are for redeeming, never for reaching a tier. Spending them never costs you status
• Access unique experiences, transfer points to friends, and carry your standing with you across the Alliance
THE JOURNEY ALLIANCE
At participating locations, your loyalty standing with the property itself now lives in your Journey Wallet: your tier, your member ID, and the benefits you have earned there, alongside your Journey membership.
Journey — Great taste deserves to be rewarded.
Download today. Membership is Complimentary.
more ⭐️⭐️⭐️⭐️⭐️Journey Rewards is truly something special. From the moment you interact with their team, you can tell the staff genuinely cares about creating unforgettable travel experiences. They’re responsive, thoughtful, and go above and beyond to make your stay seamless and memorable. A concierge reached out to me the minute I booked to offer her services in arranging cars, recommending restaurants, reserving concert tickets, and giving tips on local hidden gems in Nashville which was invaluable, especially with 10 ladies in tow for the birthday weekend!All the properties I looked at were absolutely stunning — each one was unique and had cool features that made them feel special (like a karaoke bar in the basement!). I had such a hard time choosing a property, even with needing a house for so many guests! I wanted a house full of character and charm so we could all have a great space to come back to after a long night but also be able to stay in and catch up when we got tired of Broadway…the Highball Suite could not have been more perfect! I love discovering boutique properties and being treated like a VIP along the way (without spending a fortune!) and Journey offered my favorite things all in one place. They also offered rewards at a place that would never typically offer points which was such a great bonus…so happy I found it! Highly recommend!
⭐️⭐️⭐️⭐️⭐️Journey Rewards is truly something special. From the moment you interact with their team, you can tell the staff genuinely cares about creating unforgettable travel experiences. They’re responsive, thoughtful, and go above and beyond to make your stay seamless and memorable. A concierge reached out to me the minute I booked to offer her services in arranging cars, recommending restaurants, reserving concert tickets, and giving tips on local hidden gems in Nashville which was invaluable, especially with 10 ladies in tow for the birthday weekend!All the properties I looked at were absolutely stunning — each one was unique and had cool features that made them feel special (like a karaoke bar in the basement!). I had such a hard time choosing a property, even with needing a house for so many guests! I wanted a house full of character and charm so we could all have a great space to come back to after a long night but also be able to stay in and catch up when we got tired of Broadway…the Highball Suite could not have been more perfect! I love discovering boutique properties and being treated like a VIP along the way (without spending a fortune!) and Journey offered my favorite things all in one place. They also offered rewards at a place that would never typically offer points which was such a great bonus…so happy I found it! Highly recommend!
Really impressed with Journey Rewards so far. The app is clean, easy to navigate, and thoughtfully designed. The reward system is simple but effective, it actually makes the experience feel engaging without being overcomplicated.I also appreciate the aesthetic. Everything feels polished and intuitive, which makes the app enjoyable to use. Definitely a well-built platform with a lot of potential.
Really impressed with Journey Rewards so far. The app is clean, easy to navigate, and thoughtfully designed. The reward system is simple but effective, it actually makes the experience feel engaging without being overcomplicated.I also appreciate the aesthetic. Everything feels polished and intuitive, which makes the app enjoyable to use. Definitely a well-built platform with a lot of potential.
This app is very user friendly and makes the travel experience more personal than just reward points. I am excited to continue using it to unlock even more.
This app is very user friendly and makes the travel experience more personal than just reward points. I am excited to continue using it to unlock even more.
Tried the app when they first launched 6 months ago..needed some work but loved the idea of earning points and status on Airbnbs and boutique hotels.Just checked it out again to explore hotels for summer travel and it’s now AMAZING. They’ve got like 2,000 properties now and you can use your credit card to earn points (like your Amex) and also get Journey Points.You can’t transfer them yet…But pretty awesome to earn and burn points at places that aren’t Marriott’s and Hilton’s. Love it.
Tried the app when they first launched 6 months ago..needed some work but loved the idea of earning points and status on Airbnbs and boutique hotels.Just checked it out again to explore hotels for summer travel and it’s now AMAZING. They’ve got like 2,000 properties now and you can use your credit card to earn points (like your Amex) and also get Journey Points.You can’t transfer them yet…But pretty awesome to earn and burn points at places that aren’t Marriott’s and Hilton’s. Love it.
LATEST UPDATES IN THIS VERSION (2.4.5)
• Introducing Journey member tiers: Traveler, Ambassador, and Legend. Traveler is complimentary, Ambassador is a complimentary upgrade granted after you complete a direct stay with a Journey Alliance partner, and Legend is available by annual membership
• Your membership card, redesigned. See your tier, your member ID, and the benefits that come with it
• Your loyalty status at participating Alliance Partner properties now lives in your Wallet, alongside your Journey membership
• See what you will earn before you book. Every property now shows your points rate up front, including elevated rates at participating Alliance Partners
• Your points are always yours to redeem. Spending them never costs you status
• Redeem a gifted Journey membership directly from your profile
• More accurate check-in and check-out times across your trips
• Performance, reliability, and quality-of-life improvements throughout the app
2.4.5 11h ago
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and are excited to launch an entirely reimagined experience built around how modern travelers discover, book, and experience hospitality.
MAJOR 2.0 UPDATES INCLUDE:
• Member-only pricing and curated discovery experiences
• Apple Pay support for faster, seamless bookings
• Completely redesigned property search and interactive map experience
• End-to-end booking at top hotels around the world — including the ability to use Journey Rewards
• Expanded Known by Journey personalization and traveler identity experiences
• Exclusive benefits at Journey Alliance Partner properties including Suite Night Awards, Timeless Stay™ (choose your own check-in and check-out times), personalized upgrades, and more
• Redesigned Wallet, Trips, and Profile experiences
• Faster performance, smoother navigation, and improved reliability throughout the app
• …and much more
LATEST UPDATES IN THIS VERSION (2.3.0)
• Discover personalized offers near your home and current location
• Set and save your home address to unlock more relevant local offers and experiences
• New offers carousel and featured offers experience on the Discover tab
• Improved offer claiming and redemption experiences throughout the app
• Performance, reliability, and quality-of-life improvements throughout the app
2.3.1 Jun 23
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and are excited to launch an entirely reimagined experience built around how modern travelers discover, book, and experience hospitality.
MAJOR 2.0 UPDATES INCLUDE:
• Member-only pricing and curated discovery experiences
• Apple Pay support for faster, seamless bookings
• Completely redesigned property search and interactive map experience
• End-to-end booking at top hotels around the world — including the ability to use Journey Rewards
• Expanded Known by Journey personalization and traveler identity experiences
• Exclusive benefits at Journey Alliance Partner properties including Suite Night Awards, Timeless Stay™ (choose your own check-in and check-out times), personalized upgrades, and more
• Redesigned Wallet, Trips, and Profile experiences
• Faster performance, smoother navigation, and improved reliability throughout the app
• …and much more
LATEST UPDATES IN THIS VERSION (2.3.0)
• Discover personalized offers near your home and current location
• Set and save your home address to unlock more relevant local offers and experiences
• New offers carousel and featured offers experience on the Discover tab
• Improved offer claiming and redemption experiences throughout the app
• Performance, reliability, and quality-of-life improvements throughout the app
2.3.0 Jun 19
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and are excited to launch an entirely reimagined experience built around how modern travelers discover, book, and experience hospitality.
MAJOR 2.0 UPDATES INCLUDE:
• Member-only pricing and curated discovery experiences
• Apple Pay support for faster, seamless bookings
• Completely redesigned property search and interactive map experience
• End-to-end booking at top hotels around the world — including the ability to use Journey Rewards
• Expanded Known by Journey personalization and traveler identity experiences
• Exclusive benefits at Journey Alliance Partner properties including Suite Night Awards, Timeless Stay™ (choose your own check-in and check-out times), personalized upgrades, and more
• Redesigned Wallet, Trips, and Profile experiences
• Faster performance, smoother navigation, and improved reliability throughout the app
• …and much more
LATEST UPDATES IN THIS VERSION (2.2.1)
• Improved accessibility support in search and discovery experiences, including better support for larger text sizes
• Your cash vs. points booking preference is now remembered throughout the reservation experience
• Improved display of check-in and check-out times for greater accuracy and clarity
• Restored property hero imagery on select hotel pages for a richer browsing experience
• Improved reliability when recording and submitting voice notes for concierge-assisted points bookings
• Fixed display and layout issues on Android reservation screens
• Enhanced performance monitoring and reliability throughout the app
• Additional bug fixes, stability improvements, and quality-of-life enhancements
2.2.1 Jun 6
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and are excited to launch an entirely reimagined experience built around how modern travelers discover, book, and experience hospitality.
MAJOR 2.0 UPDATES INCLUDE:
• Member-only pricing and curated discovery experiences
• Apple Pay support for faster, seamless bookings
• Completely redesigned property search and interactive map experience
• End-to-end booking at top hotels around the world — including the ability to use Journey Rewards
• Expanded Known by Journey personalization and traveler identity experiences
• Exclusive benefits at Journey Alliance Partner properties including Suite Night Awards, Timeless Stay™ (choose your own check-in and check-out times), personalized upgrades, and more
• Redesigned Wallet, Trips, and Profile experiences
• Faster performance, smoother navigation, and improved reliability throughout the app
• …and much more
LATEST UPDATES IN THIS VERSION (2.2.0)
• Book stays at participating Journey Alliance properties using your Journey Rewards points — directly in the app
• Instantly toggle between cash and points pricing across search, maps, property pages, and date selection
• New Reserve This Stay experience for concierge-assisted points bookings, including cancellation policy details before you submit
• Leave a voice note with special requests when submitting a concierge booking request
• Pending concierge booking requests now appear alongside confirmed reservations in the Trips tab
• New Contact Support section within trip details for faster access to assistance
• Improved deep-link navigation for a more seamless experience when opening the app from emails, notifications, and shared links
• Reliability improvements for check-in and check-out time displays, booking resumption, and account settings updates
• Performance, stability, and infrastructure improvements throughout the app
2.2.0 Jun 3
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and are excited to launch an entirely reimagined experience built around how modern travelers discover, book, and experience hospitality.
MAJOR 2.0 UPDATES INCLUDE:
• Member-only pricing and curated discovery experiences
• Apple Pay support for faster, seamless bookings
• Completely redesigned property search and interactive map experience
• End-to-end booking at top hotels around the world — including the ability to use Journey Rewards
• Expanded Known by Journey personalization and traveler identity experiences
• Exclusive benefits at Journey Alliance Partner properties including Suite Night Awards, Timeless Stay™ (choose your own check-in and check-out times), personalized upgrades, and more
• Redesigned Wallet, Trips, and Profile experiences
• Faster performance, smoother navigation, and improved reliability throughout the app
• …and much more
LATEST UPDATES IN THIS VERSION (2.1.1)
• Improved accessibility support across Discovery, Wallet, Profile, onboarding, and authentication flows
• Better support for larger text sizes and display scaling across the app
• Refined layouts, typography, and navigation for a cleaner, more seamless experience
• Improved Wallet, Profile, and notification settings experiences
• Added deep linking support for notification preferences and Wallet navigation
• Reliability improvements for onboarding, OTP verification, phone and email flows
• Better microphone permission handling and voice session recovery
• Performance, analytics, and infrastructure improvements under the hood
• Additional UI polish, bug fixes, and quality-of-life enhancements throughout the app
2.1.1 Jun 3
Welcome to the all-new Journey 2.1 mobile experience — reimagined around how modern travelers discover, book, and experience hospitality.
Built from member feedback, Journey 2.1 delivers a faster, smarter, and more personalized experience designed to make every stay feel more connected, recognized, and rewarding.
What’s New in Journey 2.1
• Member-only pricing and curated discovery experiences
• Apple Pay support for faster, seamless bookings
• Completely redesigned property search and interactive map experience
• End-to-end hotel booking at top properties around the world — including the ability to use Journey Rewards
• Expanded Known by Journey experiences with richer personalization and traveler identity features
• Exclusive Journey Alliance Partner benefits, including:
* Suite Night Awards
* Timeless Stay™ (choose your own check-in and check-out times)
* Personalized upgrades and custom member perks
* Redesigned Wallet, Trips, and Profile experiences
* Faster performance, smoother navigation, and improved reliability across the app
Latest Updates (Version 2.1)
This release introduces major enhancements to personalization, onboarding, discovery, and overall product stability.
• Expanded Known by Journey access and discovery throughout the app
• New traveler profile and status experiences
• Redesigned travel preferences flow for faster personalization
• Improved onboarding reliability and usability across devices
• Enhanced accessibility with support for larger text and improved layouts
• Improved discovery deep linking and connected browsing experiences
• Better analytics and event tracking to power smarter personalization
• LiveKit, performance, and infrastructure improvements for a more reliable experience
• General UI polish, bug fixes, and quality-of-life improvements across the app
2.1.0 May 6
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and we are excited to launch an entirely new experience.
MAJOR 2.0 UPDATES INCLUDE:
• Member Only pricing and discovery
• Apple Pay for booking your stays
• Brand new property search and map.
• Booking experience for end to end bookings at top hotels around the world including using Journey Rewards.
• Custom Benefits to Journey Members at Journey Alliance Partners including Suite Night Awards, Timeless Stay (name your own check in and check out), and more.
• ...and much more (like new Wallet and Trips tab designs)
Latest Updates (Version 2.0.28)
This release focuses on making Journey more accessible, reliable, and seamless across every interaction.
• Improved accessibility with support for larger text across onboarding and key screens
• Smoother onboarding experience, including better video playback behavior
• Enhanced reliability with improved error handling and recovery flows
• Improved deep linking into discovery for a more connected browsing experience
• More precise tracking to improve personalization and product quality
• General UI polish and bug fixes for a smoother overall experience
2.0.28 Apr 29
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and we are excited to launch an entirely new experience.
MAJOR 2.0 UPDATES INCLUDE:
• Member Only pricing and discovery
• Apple Pay for booking your stays
• Brand new property search and map.
• Booking experience for end to end bookings at top hotels around the world including using Journey Rewards.
• Custom Benefits to Journey Members at Journey Alliance Partners including Suite Night Awards, Timeless Stay (name your own check in and check out), and more.
• ...and much more (like new Wallet and Trips tab designs)
LATEST UPDATES IN THIS VERSION (2.0.24)
This release is all about making Journey feel smarter, faster, and more personal from the very first tap.
• A completely reimagined onboarding experience with live, conversational “Known by Journey” personalization
• Voice-powered onboarding and real-time preference capture for a more intuitive setup
• Smarter onboarding flows for both new and returning users
• Faster app startup with improved video loading and performance optimizations
• Improved booking reliability and confirmation experience
• Enhanced analytics to better understand and improve your Journey experience
• UI refinements across onboarding, login, and core screens for a smoother feel
• Bug fixes and stability improvements across Android and iOS
2.0.27 Apr 24
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and we are excited to launch an entirely new experience.
MAJOR 2.0 UPDATES INCLUDE:
• Member Only pricing and discovery
• Apple Pay for booking your stays
• Brand new property search and map.
• Booking experience for end to end bookings at top hotels around the world including using Journey Rewards.
• Custom Benefits to Journey Members at Journey Alliance Partners including Suite Night Awards, Timeless Stay (name your own check in and check out), and more.
• ...and much more (like new Wallet and Trips tab designs)
LATEST UPDATES IN THIS VERSION (2.0.24)
This release is all about making Journey feel smarter, faster, and more personal from the very first tap.
• A completely reimagined onboarding experience with live, conversational “Known by Journey” personalization
• Voice-powered onboarding and real-time preference capture for a more intuitive setup
• Smarter onboarding flows for both new and returning users
• Faster app startup with improved video loading and performance optimizations
• Improved booking reliability and confirmation experience
• Enhanced analytics to better understand and improve your Journey experience
• UI refinements across onboarding, login, and core screens for a smoother feel
• Bug fixes and stability improvements across Android and iOS
2.0.24 Apr 16
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and we are excited to launch an entirely new experience.
MAJOR 2.0 UPDATES INCLUDE:
• Member Only pricing and discovery
• Apple Pay for booking your stays
• Brand new property search and map.
• Booking experience for end to end bookings at top hotels around the world including using Journey Rewards.
• Custom Benefits to Journey Members at Journey Alliance Partners including Suite Night Awards, Timeless Stay (name your own check in and check out), and more.
• ...and much more (like new Wallet and Trips tab designs)
LATEST UPDATES IN THIS VERSION (2.0.23)
Deep-linking support
Updates to the calendar
2.0.23 Apr 1
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and we are excited to launch an entirely new experience.
MAJOR 2.0 UPDATES INCLUDE:
• Member Only pricing and discovery
• Apple Pay for booking your stays
• Brand new property search and map.
• Booking experience for end to end bookings at top hotels around the world including using Journey Rewards.
• Custom Benefits to Journey Members at Journey Alliance Partners including Suite Night Awards, Timeless Stay (name your own check in and check out), and more.
• ...and much more (like new Wallet and Trips tab designs)
LATEST UPDATES IN THIS VERSION (2.0.20)
Smoother tab navigation
Improvements to the date and rates searches on calendars
Maps & deep link improvements
Discover & booking flow polish
Better external browsing support
Reliability & analytics improvements under the hood.
2.0.21 Mar 25
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and we are excited to launch an entirely new experience.
UPDATES INCLUDE:
• Member Only Pricing and Discovery
• Fixes to the profile, onboarding and apple pay
• Performance improvements including updated search and discovery.
• Booking experience for end to end bookings at top hotels around the world including using journey rewards.
• Custom Benefits to Journey Members at Journey Alliance Partners including Suite Night Awards, Timeless Stay (name your own check in and check out), and more.
• Apple Pay for booking your stays
and much more (like proper search, ai insights, new wallet, new trips tabs...)
2.0.19 Mar 18
Welcome to the brand new Journey 2.0 mobile app experience. We heard from our members and we are excited to launch an entirely new experience.
UPDATES INCLUDE:
• Member Only Pricing and Discovery
• Performance improvements including updated search and discovery.
• Booking experience for end to end bookings at top hotels around the world including using journey rewards.
• Custom Benefits to Journey Members at Journey Alliance Partners including Suite Night Awards, Timeless Stay (name your own check in and check out), and more.
and much more (like proper search, ai insights, new wallet, new trips tabs...)
2.0 Mar 12
We are constantly improving your experience. We've added cancellation support for bookings.
1.19 Feb 12
Welcome to Journey, where the world’s best guests meet the world’s best properties.
1.18 Jan 19
We are constantly improving your experience. We've fixed bugs in the booking flow and added app version enforcement.
1.17 Jan 9
We are constantly improving your experience. We've cleaned up the offer claim experience.
1.16 11/13/2025
We are constantly improving your experience. We've made the discover feed more personalized and cleaned up bug fixes.
1.15 10/22/2025
We are constantly improving your experience. We've updated issues with our map.
1.14 10/07/2025
Welcome to Journey, where the world’s best guests meet the world’s best properties.
We are constantly improving your experience. We've updated the wallet, and made trips faster.
1.13 10/07/2025
Welcome to Journey, where the world’s best guests meet the world’s best properties.
We are constantly improving your experience. We've updated the perks, and made the map faster.
1.12 08/30/2025
Welcome to Journey, where the world’s best guests meet the world’s best properties.
We are constantly improving your experience. We've enhanced trips and offers, and made the app faster.
1.11 08/26/2025
Welcome to Journey, where the world’s best guests meet the world’s best properties.
We are constantly improving your experience. We've enhanced trips and offers, and made the app faster.
1.10 07/29/2025
Welcome to Journey, where the world’s best guests meet the world’s best properties.
We are constantly improving your experience. We've enhanced trips and offers, and made the app faster.
1.9 07/07/2025
LATEST UPDATES IN THIS VERSION (2.4.5)
• Introducing Journey member tiers: Traveler, Ambassador, and Legend. Traveler is complimentary, Ambassador is a complimentary upgrade granted after you complete a direct stay with a Journey Alliance partner, and Legend is available by annual membership
• Your membership card, redesigned. See your tier, your member ID, and the benefits that come with it
• Your loyalty status at participating Alliance Partner properties now lives in your Wallet, alongside your Journey membership
• See what you will earn before you book. Every property now shows your points rate up front, including elevated rates at participating Alliance Partners
• Your points are always yours to redeem. Spending them never costs you status
• Redeem a gifted Journey membership directly from your profile
• More accurate check-in and check-out times across your trips
• Performance, reliability, and quality-of-life improvements throughout the app
more Version 2.4.5 11h ago
Data Linked to You The following data may be collected and linked to your identity:
Purchases Contact Info User Content Identifiers Usage Data Data Not Linked to You The following data may be collected but it is not linked to your identity:
Location Contacts Usage Data Diagnostics 