Founded in 2011, JSS is a bilingual platform of high quality lifestyle. We offer food delivery and dining experience delivered on demand service, aiming to fulfill all the demands of urban elite crowd in Beijing and Shanghai.
- More than 500 high-quality Chinese and western restaurants
- Long distance delivery (20km) by owned delivery team
- Bilingual service
--- What's NEW ---
▸ Language: Better bilingual (EN/CH) support
▸ Search Engine: More powerful technique in searching and filtering, easier to answer “what to eat"
▸ Payment: More convenient payment method, support one-click settlement for multiple orders.
▸ Map: Stronger map data, more precis of GPS
▸ Login: Login directly with Wechat & QQ
▸ Individuation: In “Account”, set your profile with photo/name/birthday
▸ Service: Add flower/dessert/wine in order
Thank you for using JSS Food Delivery! Strongly recommend updating our app ASAP.
- Grocery is completely redesigned!
- Bug fixed and app performance improved.
Ratings and Reviews
Appreciate their improvements
As an expat I have been using JSS since I started living here and I have been encouraged by the improvements they have made lately including JSS gourmet. Saves me some time. I have had occasions where the service was slow but I know that happens with different restaurants they work with. But the real indicator as to why I like this service was once I had a problem with one of the deliveries. I wrote a complaint about it and they went out of their way to make it right. They compensated me with a red card for my trouble and called me a week after to make sure I was satisfied. Very professional. So I recommend JSS. It is a valued service.
Disappointed with their Service
I just ordered this evening with their “new and improved” APP. As another reviewer mentioned the wait time stated 40-50 minutes and it took almost 1.5 hour. I went to their app and did an online chat to find out why the delay and status of my order since the track function knocks you off the APP, and I received no response from them. To add insult when the food did arrive it was completely cold! If they wish to keep their expat customers happy it would be nice to have a customer service team that will actually work with you on the issue at hand. I will give them one more try and if still bad service I’ll have to use another delivery service. A true shame!!!
Horrible delivery service. Customer support calling instead of the delivery person, asking me to go downstairs because the delivery person cannot come upstairs for some reason. Me and my broken leg went downstairs to find nobody there. After 15 minutes and 3 calls it turns out the delivery person can make it upstairs after all. Never ordering from you again.
- 96.2 MB
- Food & Drink
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Simplified Chinese
- Age Rating
- Rated 4+
- Copyright © 2016 JinShiSong All Rights Reserved
With Family Sharing set up, up to six family members can use this app.