JTV Go 4+

I’ve been watching for decades!

JTV is my go to place for a thrill a day. It makes my day each time I tune in on my iPhone, IPad or my television JTV App. There is a little something for everyone without breaking the bank. The hosts are genuine and highly entertaining. They treat you like you are family. I met Jay 29 years ago at a restaurant in Carlsbad, Ca. He sat down next to me. He said I am here to go to the Gym Institute of America. He said we are in the process of starting a new jewelry channel on tv. Little did I know how much I would love it then!!! Life is crazy. Much love to JTV.

Developer Response ,

We are so excited that you rated our App 5-Stars! Thank you for your feedback, it means a lot to us! We want nothing but the best shopping experience for our customers. We are thankful to have you as part of our JTV family and hope you keep on sparkling.

Ugh

I absolutely LOVE shopping JTV, but this app leaves much to be desired. It doesn’t transition smoothly, it’s not easy to go back to a previous page once you move forward, and viewing past orders is a NIGHTMARE, especially if you have items with jewelsafe. Yesterday, after I logged in to try and view my lists, I had to go back about 20 times just to get to the screen where the navigation buttons are at the bottom because the bar doesn’t float. The buttons are present when you first open the app, but once you click on anything (sign in, lists, bag, etc), those navigation buttons go away and you can only get back to them by using the back arrow OVER and OVER and OVER and OVER. I’m convinced no JTV employees use their own app because there’s no way y’all can know this is so low grade Windows 95, and still do nothing.

Developer Response ,

Thanks for your feedback. We do apologize about your experience. We’d like to know the details of the problem you mentioned. Please send the details to our email customerservice@jtv.com or call us at 800.619.3000. We'll pass it along to the correct department to help with your issue. We do apologize again about this.

Disappointing and frustrating

I used to enjoy using previous versions of the JTV app until its more recent changes. The latest makeover refuses to recognize my password and forces me to call in my order instead, and browsing for a specific type of item results in being taken back to the current on-air item if I hit the back button while looking closely at an item on a search results page. Use a web browser on your phone instead of this app to shop. Big flop for JTV!