Jukely - Concert Membership 12+

This started out a great App and service but alas with time and expansion, it has went downhill.
Not excessively but there are noticeable changes.

I think I've been using it a couple of years now and you could text them and get a response straight away (handy when you're having trouble getting into a show), now it'll take a couple of hours or a couple of days.

Also the standby used to be pretty useful and I was told that if you're high up in Level and points that I'd have a better chance.
How can that be when my girlfriend who is in a trial for Jukely got preference over me? I'm Level 4.

The membership rate hasn't went up which is great and still a really great service to see shows and Festivals for a bargain price.

Hopefully the customer service improves though.

Been a user for almost two years in NYC. In that time I’ve seen a ton of great shows, some even sold out. Overall a pretty positive experience, and I’ve recommended it to many friends.

The updates to the app in the past 5-6 months absolutely obliterates your battery. I’ve lost 10-20% in 5 mins of browsing. If an exclusive concert is added there is a mad dash of users and the massive traffic influx to their servers slows the app to unusable. All the additional bells and whistles of news, recos and what not are nice, but really seem to clutter the experience beyond what it was in the good ol’ days.

I don’t plan on cancelling any time soon, but understand going into this, you are not going to be cleaning up weekly and getting into the hottest shows. This is for people looking to branch out and see new things.

So I downloaded Jukely based on a friend’s recommendation. I was really excited and thought it was a great idea. Until I actually used it. First of all, the app crashed 3 times when I was trying to sign up, then I looked at most of the concerts in my area (San Francisco) and they were all at an additional price.
What I hated most about the app is that they are constantly blind-sighting you with charges.
It’s a horrible app experience if you constantly have to read the fine print to make sure you aren’t being charged for additional stuff.
Apparently you get charged a cancellation fee if you cancel in under 2 months? THERE IS ALWAYS A CATCH WITH THESE PEOPLE.
So, I ended up deleting the app and removing it from my apple subscriptions and I traveled. I was with a non profit working at refugee camps so obviously did not have access to a laptop. 5 months later, I realize I am still being charged and they refused to give me a refund as I should’ve canceled from their website (which btw doesn’t work in the country I’m in).
This company had a lot of potential but it’s not worth dealing with their customer support and wasting your money. The way they don’t make it easy for you to cancel via app is dishonest and proves what others on here have said about how Jukely tries to rip you off.