June’s Journey: Hidden Objects 12+

When I am trying to play this game I am continually being kicked off. The game quits and goes back to my main screen. I have lost energy and prizes. It has gotten worse since the beginning of the 5th anniversary. It seems to be worse when there is an event to play. I read where you fixed some minor bugs but not this one. It’s now 12:43 A.M. and it’s still doing it. I have a very good internet connection and the other games I play do not do this. I like Pearls Peril and Lyndas Legacy and these games play fine. I’m only rating it a two star because of this glitch in the game. I’m on volume 2 chapter 12 and I’m giving up on it. I can’t advance because of this BIG problem. I have been trying again to play this game on my IPad and it’s still kicking me OFF. If anyone out there has this problem please let the people know about it. It’s now June of 2023 and I have had this problem for about a year and I’m still disgusted with it. I can play it on my phone but I’m not as far into the game as on my IPad. I know other people who have the same issue. I’m now on volume three chapter three and I’m really disgusted. It will let me play about once every three or four days. I’m losing out on all the event’s because it won’t let me play. Especially after an ad or when I’m trying to get the coins off. I’m not on Facebook so I’m playing with Wi-Fi. PLEASE DO SOMETHING ABOUT THIS PROBLEM

Hello,

I'm so sorry your game shuts down. Please update your system and things should be running smoothly! If you're still having issues provide more details via the contact forms on either the in-game support page, or at support.wooga.com, so we can assist further.

Kind Regards,
Your Wooga Team

Since I loaded this app about a week and a half ago I have pretty much forgotten about all other apps and/or games on my phone!!!! I love it.... for too many reasons to even list (but I will try).... First, the game itself is fun, addictive, colorful, full of surprises and all around entertaining!! You get plenty of options and opportunities to earn all the coins and energy that you need to continue playing. Even though I’ve only been playing for a short time, it seems there are a lot of extra little challenges as well (for like holidays, etc..) where you earn great prizes!! There are SO MANY different decorative items to jazz up your island however you like!! And one of the VERY TOP of my favorite things about this game is the adds that you have to watch.... THERE ARE NONE!! So far I have not been forced to watch a single add in order to continue playing!! The only time an add has been presented to me, I was not required to view it. I am given the option to watch an add in order to receive a reward!!!! THAT IS ABSOLUTELY WONDERFUL!!!! Most free apps/games out there force you to watch adds in order to keep playing and many FORCE you to watch adds constantly which I’m sure we all hate!! To sum it up.... I obviously love this game and the way it is set up. I would recommend it to anyone and everyone, young or old, male or female!! I can’t wait to see what else is in store for me as I move through the levels.... gotta go.... I must play!!!! 😁Lisa

Hi Lisa,

A big thank you from everyone on the team for your feedback. We appreciate you taking the time to let us know what you think. You gave everyone on the team a big smile.

Happy adventuring!
The Wooga Support team

I have been playing this game for a while and I love playing. I’ve shared with friends and family how fun this game is. I like that there is a story with the hidden object scenes. Recently I started listening to the podcast as well and it’s a good addition to the game. There are options to buy diamonds, decorations, etc in the game however the developers have created it so that purchase isn’t a must which is nice. I do opt to watch the ads so that I don’t use as much energy per game play. The decorations are nice. At first I didn’t understand the benefits from having the decorations however after playing for a little while I slowly began to understand. It has become just as much fun to decorate the island as it is to play the scenes. The one thing that is bothersome a little is the time it takes to watch the ads and for the ads to load. It takes 30 seconds for some ads to just load and that doesn’t include the watch time for the ads. Sometimes the ads won’t load it will just sit and spin. I have also encountered a few times that the ads did not load and it went on for me to start playing the scene once I start the playing then the ad will pop up kicking me out of playing the scene. This causes a lose of energy which is frustrating. The only other concern I have is the occasional foul language in the story. I don’t like those types of words and feel that hey are not needed because it takes away from the quality of the game. Other than that a great game.

Hello,

Oh, no. I'm so sorry about that. I'd love to sort it out for you, so if you can give me a few more details via the contact forms on either the in-game support page, or at support.wooga.com, we can get that issue solved right away.

Apologies again,
Wooga Support Team