Jyve‪!‬ 4+

Decent app, experience depends on location

This app is way better than similar apps that I’m familiar with.

The jobs are posted at a specific time of day, so if you snooze you lose. Jobs are competitive.

I think a lot of these negative complaints are dated. I have found the support and communication to be great.

If a job is over what was reported to Jyve, which has happened, my regional manager has adjusted the rate to account for the issue.

That problem is not with Jyve, the vendor is very shaky on accuracy that they report to Jyve.

Con-
The problem that I experience is with the stores that Jyve is asked to support can have just the worst management.

If Stores and Jyve vendors can rate Jyvers through a different app, then Jyvers should be able to rate stores.

As a former rideshare driver, I know that Uber initially only allowed riders to rate drivers, then did both ratings.

Bodily rated stores should be banned from
Jyve, just like bad riders are banned from rideshare.

These stores need to be held accountable for their hostility towards gig workers. We are there as a service to the store, not to be abused by the store.

Letting the vendors only deal with it is bad business.

Unless Jyve and their vendors is aiming to be added to the current list of stores and apps that are currently being boycotted.

Don’t waste your time

This a poorly run business with horrible training. I went to do my first jyve along and was met by the rudest most disrespectful jyve guru. He barely was able to put any words together to form a sentence. Certainly he should not be representing anyone or being around customers. After driving more than an hour through LA traffic to get to the store 20+ miles away. This rude person was late and no where near the place I was told to meet them. When I finally found him sitting outside he was not wearing a jvye shirt or did he have the Id or lanyard I was told to look for. He said set down and open the app. Then after that he had trouble explaining anything or telling me what was to happen. He basically sat their dumb founded like he has never talked to humans before in his life. 10 minutes later after saying about 10 words he said rudely this won’t work you can go leave and go home. Thank you jyve for wasting my time and gasoline to be treated rudely by your supposed trainer. I don’t know how you train guru’s but Is obvious that you don’t care about your 1099 staff weather they are trained properly. Merely send them out to meet with rude wasteful people who should not work around any kind of customers. If I were looking for 1099 work with a good company I would stay away from this place. You can find a better app and better company than this place.

Developer Response ,

Hi Jason,

First off, we'd like to apologize on behalf of Jyve regarding the experience you've had during your Jyve Along. That does not reflect the standards we set as a company at all. We've reached out to the Market Manager who oversees the market as well as the Guru to dig deeper into the issue. We will be reaching out to you shortly as well to get this issue resolved.

We need to work on things

We need to work on the new features like gallery photos meaning that if I take pictures on the pallet before opening the app would be awesome why cuz sometimes we Jyver are in a rush and we just take pictures and work hard. So having this feature would be awesome.

Second the arrived delivery feature doesn’t work for all Jyves barely 2 jyves a week I get a notification. We need to work on getting all jyves to work on that so jyvers can know when it has arrived so they can get to the store and start working on the Jyve.

Also if we loose or damage our landyard it would be awesome to request it through the app instead of calling.

I have many more ideas which ill be sharing soon but this are my concern in the meantime thank you.