K-Service 4+

Name: K-Service
Rating: 3 (1 reviews)
Author: Kubota Tractor Corporation

Kubota Tractor Corporation

- 3.0 • 1 个评分

- 免费

简介

At Kubota Tractor Corporation we created this app with you in mind. As a result, the design and functionality mirrors use out in the field making the K-Service App even more powerful.

The K-Service App leverages recent K-Service 2.0 enhancements and puts them in the hands of Kubota dealers, technicians, salesmen, field service representatives, and many others involved with the sales and maintenance of Kubota equipment. The K-Service App provides 24/7 access to Kubota support from anywhere.

Main app features include:

● Access to the Kubota’s state of the art AI search platform – search Bulletins, Manuals, and general answers that Kubota’s technical support team updates daily.

● General Support – Machine lookups, and view your dealership’s open cases with Kubota’s TSC group.

o Call Support – One-touch calling! If you have an open case, you can fast track support from our TSC group.

o Machine Search - Get information about any Kubota unit that is in our K-Warranty system – old or new – including open campaigns, existing warranty claims and open TSC cases on specific units.

o Cases – Create, review, edit any of your dealership’s open cases. Uploading pictures is much simpler now leveraging your gallery.

o Telematics – Setup and install KubotaTelematics ready machines

● Alerts – Get immediate notifications from Kubota right to your mobile device by allowing push notifications.

To use the K-Service App users must have an updated and active Kubotalink login and password. If you just got your Kubotalink log into https://w3.kubotalink.com/ and update your password. If you are already using Kubotalink then you are good to go!

2024年4月24日

版本 1.0.38

Bug Fixes and Enhancements

3.0（满分 5 分）

1 个评分

Always logs off

Have to login several times a day. Doesn’t have Face ID.

Still a little buggy

It won’t find a lot of serial/model numbers. Perhaps the database is not fully set up yet? Other than that, so far I think I’m going to like it.

When it works, it works well

I would say it works 75% of the time.
When it does work, it’s a great improvement.
It’s just frustrating that it often doesn’t work, and I don’t feel that I can rely on it all the time.
Have written three reports on it this week, and that has been the best thing I’ve seen so far.
The other huge benefit to me is that if I look at a tractor, scan a barcode or enter the serial number, it will keep the tractor in history, so I can see where I’ve been