Kayako 4+


    • 1.1 • 19 Ratings
    • Free



Note: This app isn't for Kayako Classic customers: check out our other app.

Your customers are more than tickets, right? Well, customer service is more than a desk job. The Kayako iOS app is designed fit perfectly into your busy lifestyle so you can deliver better customer experiences from anywhere in the world.

With the Kayako iOS app, you can:

Toggle between your different case views
Create new cases and reply to existing ones in a few taps
Build customer context by adding notes
Upload attachments

… all from the palm of your hand.

With Kayako in your pocket, you can get out of the office and never leave your customers hanging again.

What’s New

Version 2.2.4

- Addressed UI rendering issue when OS dark mode is enabled.
- Fixed issue with images not working properly when sent from Outlook.

Ratings and Reviews

1.1 out of 5
19 Ratings

19 Ratings

tonyg0719 ,

Terrible app and QA

Without fail, Kayako releases a new update that obviously hasn’t tested. Unusable, crashes, unable to read tickets at night because they thought they were being cool when nightmode is enabled and the text AND background are black. Oh, and if you want to send them a support ticket, you better be on your computer and jump through hoops to submit an issue. When will they ever get the app world figured out?

Yates Networks ,

No Functionality Hardly

The app works beautifully on my iPhone XR but there is not really anything you can do in the app.

I’ve conversations view and settings and that’s it. I can’t even create a new conversation. Why release a half baked app. I’ll wait until it’s ready.

Bossdagen ,

Great app, if you like splash screens

New to Kayako, and decided to try the app despite the one star rating. App never gets past the splash screen, after closing and retrying several times. I’m still in the 14-day trial, and to be honest, the apparent lack of response by the company to the horrible reviews on here doesn’t inspire me to pay once the trial expires.

App Privacy

The developer, Kayako, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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