KE Live 4+
K-Electric
Designed for iPad
-
- Free
Screenshots
Description
The official Mobile App of K-Electric, Pakistan’s only vertically integrated power utility serving millions of customers. “KE Live” is a self-service solution designed for K-Electric customers providing various services on the go. “KE Live” is here to make your life easy and hassle free with first of its kind convenience avenues now just a tap away.
Some current features include:
Live Power Status
Load-shed Schedules
Billing Details & History
Real-time KE Notifications
Find Your Nearest Customer Care Centre
SPEAK UP – Report Power Theft
Report Safety Hazard
LODGE COMPLAINTS of multiple nature:
Electricity Complaints
Billing Complaints
What’s New
Version 9.1.3
Bug fixes and UI optimisation.
Ratings and Reviews
Poorly Engineered- Filled with bugs
This app doesn’t serves the purpose.
Its filled with bugs. While re opening an issue it always throws error ‘server is busy’.
Customer onboarding is painful as it requires screenshot of bill as if OTP verification was not enough.
Doesn’t have any push notification when complaint status changes or any other update to registered account. You will have to keep refreshing the app to see changes.
Zero effort was put into UI and user experience of this app.
POOR APP
Used to submit my bills of my Pakistan home from USA. Now this app is saying my IP is suspicious and it’s not letting me logging in. They only take money from the customers, increase the fee/unit every now and then and just doesn’t care about customer services.
Worst app
One of the worst app i have ever experienced. From past 2 hours i'm trying to connect with my number but it is not responding same goes when i want to connect with e-mail.
Developer Response ,
Dear Zohaib,
We are deeply sorry this happened. Will certainly take your feedback to make the experience more seamless and hope you will see this improvement in coming days.
Thank you once again for your feedback and patience. It means a lot to us.
Please don’t hesitate to email us on customer.care@ke.com.pk if you have any further queries or suggestions. We will get back to you as soon as possible.
App Privacy
The developer, K-Electric, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Not Collected
The developer does not collect any data from this app.
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- K-Electric Limited
- Size
- 78 MB
- Category
- Utilities
- Compatibility
-
- iPhone
- Requires iOS 13.0 or later.
- iPad
- Requires iPadOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English
- Age Rating
- 4+
- Copyright
- © Copyrights 2022 K-Electric. All Rights Reserved
- Price
- Free