Keck Medicine of USC is committed to patient health, safety and access. Through this app we offer 24/7 access to your medical records. Use this app to send secure messages to your physician, access test results and request prescription renewals and appointments from your smartphone.
We are a team of more than 500 physicians at a leading academic medical center keeping you healthy, on track and doing the things you love. If you are a patient of Keck Medicine of USC and need assistance in accessing the patient portal, please call (877) 621-8014. For immediate assistance in scheduling an appointment, please call (800) 872-2273.
Please note that this myUSCchart should not be used for urgent medical matters.
We're always making changes and improvements to our app to ensure we are providing a more meaningful and engaging workflow as you manage your health. Thank you for helping us continue to improve your experience. Download the latest version to see our exciting new updates!
Ratings and Reviews
Clunky, Slow, Complex
Whenever I open this app, it feels like I’m waiting for paint to dry. It launches, I see 3 screens before I get to their “Home” page which feels dated. The app is clearly designed by someone who works in the medical field who thinks this would be good user interface. Tell me, why are the only two buttons at the bottom Home and Menu? Why aren’t there other options down there? There’s clearly space.
Not to mention there isn’t enough information in the app to help me when I need medicine. When I do look for information, the page loads slowly and the text size is tiny.
No dark mode.
Updated the Feb update in December #fail
Can no longer sign in to our account with USC as it no longer recognizes our email address???
How is that possible as we have used our email address for 7 years and signed in previously BUT after a February app update On December 12th the app is now useless 🙈
Well done USC (truly) seems like medical malpractice via technology a very growing business for class action lawsuits and lawyers well versed in big pay outs 👏👏
App needs a lot of work
Of all the hospital/medical facility apps I’ve used, it’s shocking how much work this one still needs. The UI needs a lot of work, incredibly under unfriendly, it constantly tells me I’ve max’d out the number of Face ID login attempts even though I haven’t tried once, can’t find my doctor to make an appointment, app takes you in circles, takes forever to load, etc.
Data Linked to You
The following data may be collected and linked to your identity:
- Health & Fitness
- Contact Info
- User Content
- Sensitive Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Keck Hospital of USC
- 41.8 MB
- Requires iOS 13.2 or later.
- Requires iPadOS 13.2 or later.
- iPod touch
- Requires iOS 13.2 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Age Rating
- 12+ Infrequent/Mild Medical/Treatment Information
- © Cerner Corporation