Keeping for Safari 4+

Turn Gmail into a help desk

Keeping

    • Free

Screenshots

Description

Keeping turns your team's Gmail into a fully featured help desk. Manage your customer support email from right inside your Gmail. It’s the ideal solution for teams of all sizes to deliver better customer support without using an external help desk. When a support request arrives in your shared inbox, Keeping converts it into a support ticket and syncs it with your team. Then you can assign, discuss, and prioritize it right inside Gmail.


- Works with Gmail, Google Workspace, or GSuite accounts.
- Sync your support account to your personal or work Gmail.
- Advanced reports measure response time, ticket volume, and agent performance.

What’s New

Version 6.2.12

Bug fixes and various improvements.

App Privacy

The developer, Keeping, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content

Privacy practices may vary, for example, based on the features you use or your age. Learn More