KEF Connect 4+

Biggest bug it I can not update the firmware on the speakers. It just gets stuck in update mode for hours.

A regular hdmi port instead of eARC would have been great. Earc is a nightmare because of hdcp. I can get sound through about a second and then the hdmi light starts to flash. Tried to connect CD player over hdmi and couldn’t get it to work even when outputting in 2Ch pcm. EArc is only for useful for people that use their smart tv app to watch tv and not many people that buy these speakers watch tv like this.

This is the only audio app that I use that does NOT show the player on the Lock Screen, so one canNOT learn the song title, one canNOT learn the who the artist is… If one wants to know that info: a) unlock device, b) find KEF connect app, and c) tap it and view.

Also, in mid-March 2024, I reported, within the app, sudden constant loss of WiFi with all the detailed troubleshooting steps I performed over several days. A rep responded with some questions that I answered. Then the rep instructed me to do all that I had already done (original report). All had been fine for over a year, before the mid-2024 problems…As other users report, the problem is KEF auto-updates firmware INSTEAD of allowing the user/owner to choose when to implement firmware updating.

The speakers are great, but the app and KEF ought to be better.

I have pretty solid wireless at my house, and this app has been pretty flawless in managing my LS50 II wireless speakers for quite some time now. I have been pleasantly surprised with how solid it has been compared to how buggy the original LS50 wireless app (I have a pair of those too ;)). I just tried upgrading my speakers to the latest firmware because I hadn’t used them in a while and it was painless.

I have easily been able to configure my speakers whenever I have needed to and regularly play from multiple sources without issues.

The only drawback is more of a Tidal issue in that Tidal does not let you use the physical volume controls when using Tidal Connect. As such, you have to open the app each time you want to make a change. Tidal still hasn’t fixed this after a few years.

I think I used wired connectivity for the first few firmware revisions but since then wireless has been problem free. 😌