Kenmore® Smart connectivity transforms your relationship with your home. Link, control and monitor your Kenmore Smart products all from one app. The Kenmore Smart app allows you to personalize the way your Kenmore Smart appliances operate based on your schedule and daily routines, making life easier and providing greater peace of mind. It does this by allowing you to link and manage your Smart products on one app from your smart device.
The Kenmore Smart Refrigerator lets you control and monitor operation from anywhere with just your smartphone. Start cranking out extra ice for an impromptu party. Get an alert if someone forgets to close the door.
The Kenmore Smart Washer and Dryer connect with your smartphone for a new generation of convenience and peace of mind. Check your laundry from your lawn chair. Schedule a load to finish just as you get home. You're in control of your laundry and your time.
Remotely monitor the Kenmore Smart Dishwasher on cycle progress, customize notifications for diagnostic alerts and empty rinse aid dispenser.
The Kenmore Smart Water Heater Module helps to ensure you have plenty of hot water and saves you from worrying about leaks. Leaving for a weekend? Turn your smart water heater down. Coming home? Turn it back up. Kenmore makes it easy.
The Kenmore Smart Hybrid Water Softener keeps you in the loop on salt levels and water usage to lower costs, reduce impurities and eliminate surprises. So forget emergency salt runs or changing filters — and enjoy cleaner, softer water.
A WiFi router and Internet connection are required to control devices remotely.
Learn more about Kenmore Smart Appliances at www.kenmore.com/smart.
• Bug fixes and performance enhancements
Ratings and Reviews
Kenmore Elite Smart Refrigerator
After struggling with setting up the app I reached out to app support via the app email link. I was figuring it would be a week or so before they got to my email...on the contrary. My email was sent on Wednesday @ 8:11 pm and I received a response back from app support 10 minutes later. Sr. Engineering Manager Nick and I exchanged emails and pics to show exactly what I encountered when trying to add my fridge to the app. He’s extremely happy to go the extra mile to get the bugs worked out. He’s easy to understand and communicate with. Nothing to technical for the average consumer to understand. Within 2 days my problems are resolved and my frustrations are gone. I feel that I’m getting my monies worth for a feature I paid for. Do I really need a “smart fridge “ probably not. I’m sure the application is going to develop further giving me even more value. I’m going to say that I’ve never been given such a high level of customer service and support like I’ve encountered with Nick’s app support.
Working Well (again) “UPDATE”
I upgraded my two star review to five stars, because the app, once it is setup— and working appropriately— is simple to use and works well. The NEW app is even better. The Sears ACs we bought— purchase based upon the ability to set a schedule via the app— work great; quiet, efficient, simple controls (thank you, engineers in China).
OK, back to the app. It requires an account. The app and the AC unit can ONLY be setup to run and works only on 2.4GHz Wi-Fi networks— not 5GHz Wi-Fi (many Wi-Fi routers can run both). Once set up, the app works via 5GHz and 4G LTE, but the AC unit itself must be on 2.4 GHz WiFi.
Other than simplicity, the original app was problematic; buggy. The new app is much better. Over 5GHz or 2.4GHz WiFi, or 4G LTE, the app gives device status, and can be turned on or off remotely. On the AC, the app can raise and lower temperatures, change status from Cool to Eco, for example, change fan speeds, and, again turn on and off— remotely.
The Scheduler was broken and did not work at all, but over the course of a few weeks, Ajay in support tracked down the problem and got it fixed. Twice. Scheduler works. I can change settings according to date and time and it works as expected, so review updated accordingly.
Ajay in support was persistent— a good trait— so it pays not to give up too quickly. Ajay would make a good Sears CEO. Sears still has issues.
I recommend that you download the new app and start over. Much improved.
Developer Response ,
Hi, thanks so much for the review! We hope you are enjoying the new Kenmore app!
So far, so GREAT
My landlord and I researched a window unit that would be strong enough for a second floor, one bedroom apartment in Los Angeles and this unit has been so excellent—especially in regard to the bluetooth capability. I can easily check the room temperature when I’m at work during the summer to make sure that my cat is comfortable while I’m away. I can also easily switch the unit on/ off from the living room which makes temperature control for movie nights and dinner parties super convenient.
No Details Provided
The developer will be required to provide privacy details when they submit their next app update.
- Sears Brands Management Corporation
- 58.1 MB
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2016- 2017 Sears Brands Management Corporation
With Family Sharing set up, up to six family members can use this app.