Kenmore Smart

Name: Kenmore Smart
Rating: 4.5 (2857 reviews)
Author: Sears Brands Management Corporation

Connect Now for Smarter Living

Free · Designed for iPad

2.9K Ratings
Ages

4+
Years
Category

Utilities
Developer

Sears Brands Management Corporation
Language

EN
+ 1 More
Size

111.6
MB

Kenmore® Smart connectivity transforms your relationship with your home. Link, control and monitor your Kenmore Smart products all from one app. The Kenmore Smart app allows you to personalize the way your Kenmore Smart appliances operate based on your schedule and daily routines, making life easier and providing greater peace of mind. It does this by allowing you to link and manage your Smart products on one app from your smart device. The Kenmore Smart Refrigerator lets you control and monitor operation from anywhere with just your smartphone. Start cranking out extra ice for an impromptu party. Get an alert if someone forgets to close the door. The Kenmore Smart Washer and Dryer connect with your smartphone for a new generation of convenience and peace of mind. Check your laundry from your lawn chair. Schedule a load to finish just as you get home. You're in control of your laundry and your time. Remotely monitor the Kenmore Smart Dishwasher on cycle progress, customize notifications for diagnostic alerts and empty rinse aid dispenser. The Kenmore Smart Water Heater Module helps to ensure you have plenty of hot water and saves you from worrying about leaks. Leaving for a weekend? Turn your smart water heater down. Coming home? Turn it back up. Kenmore makes it easy. The Kenmore Smart Hybrid Water Softener keeps you in the loop on salt levels and water usage to lower costs, reduce impurities and eliminate surprises. So forget emergency salt runs or changing filters — and enjoy cleaner, softer water. The Kenmore® Smart app now includes features to monitor and control the new Smart Grill thermometer. The new Kenmore smart thermometer has benefits for all outdoor grilling enthusiasts from beginners to pros. Manage temperature notifications and probe settings all within the app to get desired doneness levels via Bluetooth pairing with your smart device. Use the Kenmore smart thermometer to track grill temperature with an ambient probe, monitor desired grilling results with 4 food probes. A WiFi router and Internet connection are required to control devices remotely. Learn more about Kenmore Smart Appliances at www.kenmore.com/smart.

Ratings & Reviews

4.5

out of 5

2.9K Ratings

Good
06/10/2024

Jellybeanjake
Basically only to know when my laundry is done. My phone dings ! Not too much else you can do with the app. I wouldn’t mind if it told me how long the laundry took to wash or dry. Some times it goes longer then says on the machine.The app has updated and it only took a few years haha anyhoo it’s much better now. Can actually do a few more things with it. Set it to start when wanted and change the settings on the machine with the app kinda neat. Much better then it was at least. I like to know when I get busy that my clothes are done and I can fold them before they wrinkle. A plus. I can’t wait to see what happens when I am not home and they get done.? I’ll try to update if possible
Good
06/10/2024

Jellybeanjake

Basically only to know when my laundry is done. My phone dings ! Not too much else you can do with the app. I wouldn’t mind if it told me how long the laundry took to wash or dry. Some times it goes longer then says on the machine.The app has updated and it only took a few years haha anyhoo it’s much better now. Can actually do a few more things with it. Set it to start when wanted and change the settings on the machine with the app kinda neat. Much better then it was at least. I like to know when I get busy that my clothes are done and I can fold them before they wrinkle. A plus. I can’t wait to see what happens when I am not home and they get done.? I’ll try to update if possible
Working Well (again) “UPDATE”
05/11/2020

RonnyDaMac
I upgraded my two star review to five stars, because the app, once it is setup— and working appropriately— is simple to use and works well. The NEW app is even better. The Sears ACs we bought— purchase based upon the ability to set a schedule via the app— work great; quiet, efficient, simple controls (thank you, engineers in China).OK, back to the app. It requires an account. The app and the AC unit can ONLY be setup to run and works only on 2.4GHz Wi-Fi networks— not 5GHz Wi-Fi (many Wi-Fi routers can run both). Once set up, the app works via 5GHz and 4G LTE, but the AC unit itself must be on 2.4 GHz WiFi.Other than simplicity, the original app was problematic; buggy. The new app is much better. Over 5GHz or 2.4GHz WiFi, or 4G LTE, the app gives device status, and can be turned on or off remotely. On the AC, the app can raise and lower temperatures, change status from Cool to Eco, for example, change fan speeds, and, again turn on and off— remotely. The Scheduler was broken and did not work at all, but over the course of a few weeks, Ajay in support tracked down the problem and got it fixed. Twice. Scheduler works. I can change settings according to date and time and it works as expected, so review updated accordingly. Ajay in support was persistent— a good trait— so it pays not to give up too quickly. Ajay would make a good Sears CEO. Sears still has issues.I recommend that you download the new app and start over. Much improved.

Developer Response
Hi, thanks so much for the review! We hope you are enjoying the new Kenmore app!
Working Well (again) “UPDATE”
05/11/2020

RonnyDaMac

I upgraded my two star review to five stars, because the app, once it is setup— and working appropriately— is simple to use and works well. The NEW app is even better. The Sears ACs we bought— purchase based upon the ability to set a schedule via the app— work great; quiet, efficient, simple controls (thank you, engineers in China).OK, back to the app. It requires an account. The app and the AC unit can ONLY be setup to run and works only on 2.4GHz Wi-Fi networks— not 5GHz Wi-Fi (many Wi-Fi routers can run both). Once set up, the app works via 5GHz and 4G LTE, but the AC unit itself must be on 2.4 GHz WiFi.Other than simplicity, the original app was problematic; buggy. The new app is much better. Over 5GHz or 2.4GHz WiFi, or 4G LTE, the app gives device status, and can be turned on or off remotely. On the AC, the app can raise and lower temperatures, change status from Cool to Eco, for example, change fan speeds, and, again turn on and off— remotely. The Scheduler was broken and did not work at all, but over the course of a few weeks, Ajay in support tracked down the problem and got it fixed. Twice. Scheduler works. I can change settings according to date and time and it works as expected, so review updated accordingly. Ajay in support was persistent— a good trait— so it pays not to give up too quickly. Ajay would make a good Sears CEO. Sears still has issues.I recommend that you download the new app and start over. Much improved.
Developer Response 01/08/2020
Hi, thanks so much for the review! We hope you are enjoying the new Kenmore app!
Kenmore Stupid
08/17/2020

kurtz321
I tried this app with my new Kenmore Elite refrigerator. The app is poorly designed, does not work properly, and wouldn't be very useful if it did. It was very tedious to create and configure my account. There are many layers of security. So many, that I suspect the app isn't very secure (like a cheap door with 15 deadbolts). I had to wait hours for the confirm email. After finally getting things connected, the fridge won't stay online longer than a few minutes.The primarly function of the app seems to be automatically selling you over-priced filters. I'm pretty sure this feature is the only one that works.Biggest gripe? You can't see what the actual fridge/freezer temps are! The app should show current and historical temps and notify you if the current temps go out of range. Duh!I almost never change temp settings manually. Why would I need to do it remotely? If your account was compromised, think of the havoc a hacker (or ex-spouse) could wreak.Energy usage history would be useful if it worked. The numbers are way too erratic to be accurate.Who cares how many times the door was opened over the last day or week? I care if the door has been open longer than a few mins.The app offers features that my fridge doesn't have (ex. Accela Ice)Access to the user manual is nice. The FAQs aren't very useful.In summary, a complete waste of time for my refrigerator. It may work better for other appliances.
Kenmore Stupid
08/17/2020

kurtz321

I tried this app with my new Kenmore Elite refrigerator. The app is poorly designed, does not work properly, and wouldn't be very useful if it did. It was very tedious to create and configure my account. There are many layers of security. So many, that I suspect the app isn't very secure (like a cheap door with 15 deadbolts). I had to wait hours for the confirm email. After finally getting things connected, the fridge won't stay online longer than a few minutes.The primarly function of the app seems to be automatically selling you over-priced filters. I'm pretty sure this feature is the only one that works.Biggest gripe? You can't see what the actual fridge/freezer temps are! The app should show current and historical temps and notify you if the current temps go out of range. Duh!I almost never change temp settings manually. Why would I need to do it remotely? If your account was compromised, think of the havoc a hacker (or ex-spouse) could wreak.Energy usage history would be useful if it worked. The numbers are way too erratic to be accurate.Who cares how many times the door was opened over the last day or week? I care if the door has been open longer than a few mins.The app offers features that my fridge doesn't have (ex. Accela Ice)Access to the user manual is nice. The FAQs aren't very useful.In summary, a complete waste of time for my refrigerator. It may work better for other appliances.
Great product for set and forget. Two thing it needs though
Aug 12

MacProMann
This is the best water softener we have had in over 30 years of using one. Our Kenmore Hybrid works effortlessly and is highly reliable. We have been using it four years now and are very happy with its operation and performance. The last star would be given with two additions to the app. One would be to notify of a regeneration the day prior to the event and the second is notification of low salt in the tank. Combine these two notifications with the continuous water flow alarm on the app and this would definitely get five stars. Thanks Kenmore from our local ACE hardware in Brighton, Michigan.
Great product for set and forget. Two thing it needs though
Aug 12

MacProMann

This is the best water softener we have had in over 30 years of using one. Our Kenmore Hybrid works effortlessly and is highly reliable. We have been using it four years now and are very happy with its operation and performance. The last star would be given with two additions to the app. One would be to notify of a regeneration the day prior to the event and the second is notification of low salt in the tank. Combine these two notifications with the continuous water flow alarm on the app and this would definitely get five stars. Thanks Kenmore from our local ACE hardware in Brighton, Michigan.

- Updated the help videos section with better UI - Bug fixes

Version 4.5.5

Nov 21

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Kenmore Smart

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Version 4.5.5

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