Kennebunk Savings Mobile 4+

I’m not sure if there was an update or something, but the Touch ID login function no longer works on my 6s. I have turned on the feature in the app, logged out, and tried to log back in with Touch ID, to no avail. It’s just not staying switched on for whatever reason.

Updated: PLEASE PLEASE fix your app. Face ID does not work. When I deposit checks, constantly crashes and I have to start over. Not once has it gone smoothly. You can do better than this KSB - you are a great bank - please up your tech game. Ty.

I had no issues with the old app. However the new app is very glitchy with mobile deposit. I am not able to use Face ID even though I have set it up to do so. It will only accept my typing in a password. Also, a couple of times when I’ve taken photos of the check, after the first photo is taken, the whole app crashes. Then I have to start over - find my long password to type in etc. it needs work. Please talk with your app developer. I’m on an iPhone XS.

Warning: Kennebunk Savings Bank Will no longer approve eChecks via mobile deposit in this app. This is absolutely ridiculous, and I’ve been doing this for years and years with my freelance clients. All of a sudden, they just decided to make this change, without any notification whatsoever that they would be making this change. Shame on KBS. I’m done. Learn how to run a business properly. Switching to a bank that knows how to operate itself professionally. Good riddance.