KeyNavigator allows Treasury Services customers to deposit checks into their business checking accounts using mobile devices. Mobile Deposit extends the convenience of KeyBank’s commercial remote deposit solution to clients on the go and provides clients with low check volumes an easy alternative to making branch and ATM deposits.
This app also allows clients to review and approve all remote deposits made by company users giving clients additional control and security.

• Deposit checks from your mobile device
• Access your deposit transaction history for the last 30 days
• Review deposits made by your company’s users

• KeyNavigator User IDs and passwords are required
• Set up Touch ID® to securely sign into our app
• To log on to this app, you must be enrolled in KeyNavigator and Key Capture

Need help? Have questions about this app? Call 1-800-539-9039.

* Fee may apply based on your account type.
** Please note, customers with personal accounts with KeyBank should download the KeyBank Online Banking app for easy access to those accounts.
*** Anyone can download, but you must be enrolled in KeyNavigator & Key Capture to use the app.

IPhone®, iPad®, Touch ID® are registered trademarks of Apple Inc. ©2019 KeyCorp. KeyBank is Member FDIC. 170508-231528

What’s New

Version 5.0.0

Support for IOS 13

Ratings and Reviews

1.6 out of 5
25 Ratings

25 Ratings

honesttogoodness1 ,

App is great, if you can get logged in

It’s easy to use and very helpful however more then half the time I am unable to log in. Always getting stuck on the verification screen or getting a ‘device registration error’
I pay $40 a month through my bank to use this feature, it would be nice if the app worked.

Scubabully ,

This app is horrible

It quits logging you in with your biometric after a week or so of use. It will then ask you your security question and will never authenticate you. The only way to get it to work again is to uninstall the app / reinstall and completely log back it. FIX YOUR APP, I pay for the ability to remotely deposit my business checks and waste time with your glitchy app!

ElleKayBee121314 ,

Device registration error

Every time I try to sign in, I have to delete the app and redownload it. It’s quite annoying.
It doesn’t register the security questions answers and just sits there loading until I delete it. Even though I use the Touch ID to sign in.
I can never get into twice in a row.
Fix this please!


KeyBank National Association
37.9 MB

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.


English, French, Spanish

Age Rating


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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