KeyPoint Credit Union Mobile 4+

Bank safely & easily anywhere

Keypoint Credit Union

    • 4.7 • 6.6K Ratings
    • Free

Description

Manage your KeyPoint accounts securely from anywhere using the KeyPoint Mobile App.

Flexible Access. Manage your money wherever life takes you.

• Check Balances: View your account activity and spending history.
• Schedule Alerts: Stay informed with alerts that matter to you.
• Card Controls: Set spending limits, travel notices, or suspend a card.
• FICO® Score: Monitor for free, anytime, without affecting your score.
• Direct Deposits: Get paid up to two days earlier than many other financial institutions.
• Live Chat: Chat with our knowledgeable representatives.

Move Money Fast. Easily move, manage, and access your money.
• Pay Bills: Manage monthly bills and avoid late fees by setting up automatic payments.
• Zelle®: Send and receive money with friends, family, and people you know.
• Mobile Deposit: Deposit checks with the Mobile App.
• Transfer Funds: Move money between accounts.
• Online Wires: Transfer funds domestically and internationally.

What’s New

Version 24.1.2

New look and feel – our fresh, modern design offers an enhanced digital banking experience.
Personalized dashboard – set your profile picture, organize your accounts, display only what you need to see, and more.
Goal setting – set and track your savings goals to keep you on course.

Ratings and Reviews

4.7 out of 5
6.6K Ratings

6.6K Ratings

LFagan ,

Simple & Secure

Banking with KeyPoint mobile is as easy as can be. The user interface is clear and simple, and the additional features like transferring money between accounts are incredibly user friendly and updated instantly. Thumbprint recognition enhances security to the next level. 5 stars, KeyPoint. Thanks for it!!

Alyssa M.R. ,

The new update is terrible

I am so sad that the new update has rolled out. It seems to have regressed to very early versions of the app, except it’s even worse. It looks like like mobile version, unfortunately, which is very bare bones and not nice to look at.

The app even runs slower than previous versions in my experience. I do not like it. Would not recommend updating or downloading at all. I’ve been a member for a while now and this is definitely the worst iteration so far. The previous version was much better. They were going for parity between the mobile and app platforms but that’s a mistake, people can just use the mobile page since it’s the same as the app and wastes less space. There’s no discernible difference.

I will definitely be on the app less now it is not pleasing to use.

Gandalalake ,

Unreliable

Loved the original UI from before that ACTUALLY looked like an app for your mobile phone but somebody decided to change it to a website UI and it just went downhill from there. App loads a lot slower and doesn’t look very appealing, unlike every other banking mobile apps.

And lately, this app works fine for a couple of weeks and then it just won’t open at all. You try to open the app but it closes immediately and the only fix I’ve found is to delete and redownload the app again. I tried contacting customer service through online chat and for some reason, they are asking personal info first before they can help me figure out what’s going on…you don’t need my personal info just to fix your app from crashing or not opening.

Developer Response ,

Apologies for the inconvenience. Unfortunately we are not able to recreate the issue with OS16.5. Please contact the customer service team at (888) 255-3637 or provide us details by visiting ' kpcu.com/Contact ' with your device information.

App Privacy

The developer, Keypoint Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Contact Info
  • Other Data

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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