KeyPoint Credit Union Mobile 4+

Keypoint Credit Union

    • 4.7 • 6.3K Ratings
    • Free



Enjoy 24/7 account access on your iPhone®, iPad® or Apple Watch® with KeyPoint’s free* mobile app. Manage money quickly and securely – get up-to-date account activity, deposit checks, pay bills, transfer funds and more! KeyPoint’s Mobile Banking features include:
* Direct enrollment in the app – you don’t need Online Banking first
* Login with Touch ID/Face ID
* Bill Pay that ensures payments arrive on time and lets you set up Payees
* Mobile check deposits
* Send money to other people
* Easy transfers to other Members or between your accounts at KeyPoint or other Financial Institution
* Real-time text and Email Alerts
* Fast Balances without logging in
* Send and receive secure messages from KeyPoint
* Retrieve check images and eStatements
* Update your profile and security settings
* Text Banking for quick account updates
* Quickly locate fee-free ATMs, as well as KeyPoint and shared branches
* Access your KeyPoint credit cards and perform cash advances into your KeyPoint accounts
* Check your FICO® Score
* Take advantage of special offers designed specifically for you
* Apply for consumer loans and new accounts
* Submit stop payments and online requests such as wires, travel notifications, photocopy requests and more
* Order checks
* Credit Card Dashboard - perform Balance Transfer, Dispute Transactions, Authorize Users, Travel Notification, Report Card Lost/Stolen and more.
* Customize account names with personal nicknames.
* Open a new account or apply for a loan right from the Accounts page.
* Access KeyPoint disclosures from outside or within the app.
*There is no charge from KeyPoint Credit Union but messaging and data rates may apply.

Federally insured by NCUA.

What’s New

Version 23.1.0

This update includes bug fixes and enhancements

Ratings and Reviews

4.7 out of 5
6.3K Ratings

6.3K Ratings

LFagan ,

Simple & Secure

Banking with KeyPoint mobile is as easy as can be. The user interface is clear and simple, and the additional features like transferring money between accounts are incredibly user friendly and updated instantly. Thumbprint recognition enhances security to the next level. 5 stars, KeyPoint. Thanks for it!!

Alyssa M.R. ,

The new update is terrible

I am so sad that the new update has rolled out. It seems to have regressed to very early versions of the app, except it’s even worse. It looks like like mobile version, unfortunately, which is very bare bones and not nice to look at.

The app even runs slower than previous versions in my experience. I do not like it. Would not recommend updating or downloading at all. I’ve been a member for a while now and this is definitely the worst iteration so far. The previous version was much better. They were going for parity between the mobile and app platforms but that’s a mistake, people can just use the mobile page since it’s the same as the app and wastes less space. There’s no discernible difference.

I will definitely be on the app less now it is not pleasing to use.

Gandalalake ,


Loved the original UI from before that ACTUALLY looked like an app for your mobile phone but somebody decided to change it to a website UI and it just went downhill from there. App loads a lot slower and doesn’t look very appealing, unlike every other banking mobile apps.

And lately, this app works fine for a couple of weeks and then it just won’t open at all. You try to open the app but it closes immediately and the only fix I’ve found is to delete and redownload the app again. I tried contacting customer service through online chat and for some reason, they are asking personal info first before they can help me figure out what’s going on…you don’t need my personal info just to fix your app from crashing or not opening.

Developer Response ,

Apologies for the inconvenience. Unfortunately we are not able to recreate the issue with OS16.5. Please contact the customer service team at (888) 255-3637 or provide us details by visiting ' ' with your device information.

App Privacy

The developer, Keypoint Credit Union, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • Contacts
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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