Keystone Connection 4+

Name: Keystone Connection
Rating: 1.6 (9 reviews)
Author: CINC Systems

CINC Systems

iPad용으로 디자인됨

- 1.6 • 9개의 평가

- 무료

설명

The KPPM Connection Homeowner and Board App is a mobile-friendly way to interface with your community association. You will be able to make payments, view your account, and access community information all in one place.

If you already have a login to your association website, you can log in to the App using the same email address and password you use for your association website. If you do not have a current login to your association site, simply click the register button and submit your information. Once your registration is approved, you will receive an email with a link to set your password and then you will be able to log into your account directly from this app.

If you already have a login and do not remember your password, click the Forgot Password link, enter your email address to request a password reset and you will receive an email with a link to set your password. Once set, you can log in with your email address and new password.

Once logged in, Homeowners will have direct access to the following features:
a. Easily switch between accounts if multiple properties are owned
b. Homeowner Dashboard
c. Access association documents
d. Access association directories
e. Access association photos
f. Access Contact Us Page
g. Pay Assessments
h. Access violations – add comments and take pictures from mobile device to add to violation
i. Submit ACC Requests and include pictures and attachments (pictures can be taken from mobile device)
j. Access homeowner ledger
k. Submit work orders and check on status of their work orders (add comments and take pictures from mobile device)

In addition, Board Members will be able to take advantage of the following features:
a. Board Tasks
b. ACC Review
c. Board documents
d. Violations Review
e. Invoice Approval
f. Work Order Review

2024년 7월 11일

버전 8.4

Version 8.4 contains many bug fixes and improvements to enhance the user experience and improve the app’s stability and performance, including:

Fixed an issue that prevented submission of a new ACC Request.

Fixed an issue with FAQs showing questions that should have been hidden.

The time zone stamp for Messages now accurately reflects the specific time zone when the message was sent.*

UI Improvements & bug fixes.

1.6/5

9개의 평가

Barely adequate

You guys should have just stuck with the web app. This app is barely functional to make a payment but lacks all the functionality that the web app had including historical payments, work orders, violations, etc. I’m on iOS and the app is missing a simple pdf viewer SDK to view anything from the document library. Calendar is not UX friendly.

I’m assuming this was released to meet a launch deadline but it is unfinished.

Writing Checks sounds inviting compared to this app

Do better. Really test this app and the website for homeowners, because some basics do not seem to work. Currently, the “Forgot Password” feature doesn’t work. I can get one step further into the “Forgot Password” process than the Keystone Connection website in that after entering my email address the prompt disappears. To be even clearer, the same prompt does not disappear. In both instances email is not received to my registered email address. I thought maybe I need to create a new account, but the site ensures me that the email address is already registered (this is expected). If there’s a problem with the browser or its configuration (such as blocking JavaScript or pop-ups) it doesn’t inform the user in the slightest.

The page where one enters their identifiable information during registration is a usability nightmare. I know, because I am a website and application tester.

The worst!

There’s nothing useful, interesting, or necessary on or about this app. Come to think of it, it is actually an accurate reflection of Keystone Property Management work ethic in app form. A clear insight of their inability to provide a reliable self service service and good source of information for their clients. Creating more questions than it answers. 👎🏻1 star = Fail