Kitchen Scramble: Cooking Game 4+

Spoiler alert: there’s a glitch… I play the special location levels for every holiday and I love the extra points and perks I win, but this time around seems impossible. In the North Pole location, there are 50 candy canes to start and each level takes 10 candy canes to enter. I noticed that I had only played two levels before the “you need candy cane to keep playing” popped up. Now I knew I wasn’t tripping because the event had just started and I’d only made it through the first two levels, so it’s not like I was finished and went back to play all over again. Where’d my other 30 candy canes go? And these candy canes take ten minutes PER CANDY CANE to refill! I’m not gonna spend kitchen cash to refill what I never used, not that I would use it to refill had I actually used them all, but whatever. The location comes around every year with the same equipment and recipes, so what’s new about it that would cause this sort of glitch? Fix it, please. P.S. while I have you, Snowy Feastville is great! However, level 17 is impossible to pass due to there never being enough turkey sliders being ordered. I’ve been there for more than a week because it’s the type of level where you only have a set amount of customers, but with a challenge of 5 turkey sliders served. I still have 8 levels left to make it to the end and 14 days left to play, but I’m seriously losing interest in finishing the location.

We are sorry to hear about the issue that you are facing. Please email our support team with the details of the issue in the game. We're here to help you. Please write to us via https://kitchenscramble.zendesk.com/hc

I’ve played this game off and on for years. Most recently, I’m noticing a ton of glitches in the game though that are making it frustrating and nearly unplayable. I’m updated to the most recent version of the app and my phone’s software. However, there are times I’ll tap a customer to serve their order, but the main menu (pause screen) will pop up. Sometimes it will correct itself after 2-3 attempts, sometimes it won’t and I’ll lose the customer because I simply can’t tap on them even though they’re clearly there. I’ve also noticed issues where I’ll have customers show up after the time has run out or the limit has been reached. Sometimes the game will allow me to serve these customers, sometimes it won’t. There are also times where the level will end on its own even though I still have 3+ customers left to serve who all have 3+ stars remaining and I’m actively working on their dishes. Most recently, I was close to achieving 3 stars for a level, and the level ended itself when I still had 3 customers remaining. Their dishes were almost completed and I think I was close enough to the goal that their dishes would have allowed me to get 3 stars. These glitches don’t happen every time I play, but I would say I’m noticing them more often now. Maybe 1 out of every 3 levels.

We sincerely apologize for the inconvenience caused. Please drop an email to our support team with the details of the issue in the game. We are here to assist you. Please write to us via https://popreachgames.zendesk.com/hc/en-us/requests/new

This review says more about need than the game. I have been playing this for two or three years now. The game is fun but it's terrible. The supplies take too long to refresh, the game is obviously fixed on several levels et I will pay money for the ridiculously expensive cash. As FD at as the fixing, there are levels that require certain dishes to be served. Say you need to serve 4 shrimp. You play the whole level but no one will request the shrimp. So now you've wasted super expensive supplies. Also, the game requires you to make so much on each level. Yet the dish prices are fixed and you can't make that amount without buying cash to purchase select premium ingredients. Even if you do the next time you play the level. o one I'll request the dish with that ingredient. Now let's talk about crashing. The game crashes CONSTANTLY. and not just any crash. It crashes after you hit play on a level. This means you have lost supplies and any premium ingredient you paid for for that level. I've been refunded so many times it's dumb. Yet I still play. The watch and earn is a joke. There are never videos available. It works maybe once a month. Just greedy creators. I've decided. Yet I still play. Update: I finally uninstalled and found several similar games that are more stable and don't require so much cash to pass levels. Still love the game but I felt more like I was being conned than enjoying the two hours of rest I get a day.

Sorry to hear that you are facing issues in-game. I would request you to submit a ticket directly from this link with all info about your issue - https://rockyou.zendesk.com/hc/en-us/requests/new, so that one of our Support specialist will help you.