Kiwi.com: Cheap Travel Deals 4+

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Kiwi.com s.r.o

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Description

Find and book the cheapest trips with Kiwi.com
By connecting nearly a thousand airlines, train, and bus carriers worldwide, Kiwi.com can offer you the cheapest tickets to anywhere on the planet.

Best search in the travel industry
Try one quick search and you’ll wish that every travel website had our advanced, easy-to-use search tools.

Virtual Global Supercarrier
Our vision is to provide all travelers with the best range of door-to-door travel options, no matter the destination.

Flexible tickets
Book with as much flexibility as you want with our unique fare types ticketing. From the cheapest flights to the most cancelation options, Kiwi.com's fare types give you maximum flexibility, and they work across your full itinerary with multiple carriers including those that don't cooperate.

Global 24/7 customer support
We offer assistance in 12+ languages and we’re constantly innovating new ways for our customers to manage bookings and answer questions, right in the app, without even needing to contact a call center or wait for an email.

What the media says
“Kiwi.com will find you the cheapest international flights.” — Condé Nast Traveler
“So clever that once you understand how it works you cannot help but be impressed.” — Business Insider
“Kiwi.com helps you figure out where you can fly within your budget.” — The New York Times
“Kiwi.com gets the lowest price by finding connections that other search engines wouldn’t even consider.” — Peter Greenberg, Emmy-awarded travel journalist

What’s New

Version 4.77.0

Bug fixes and performance improvements.

Ratings and Reviews

4.4 out of 5
12.2K Ratings

12.2K Ratings

WolfRain415 ,

Book through the airlines.

With the recent travel restrictions imposed by the US due to coronavirus concerns, I was, at the time of my calling Kiwi, unable to make the trip. Since then restrictions were changed, but during my phone call I discovered that Kiwi will not budge on refunds even when there is a global crisis that prevents thousands from traveling. In my past experiences, airlines are usually able to make some kind of compensation for the trouble. I had a saver ticket, which I thought would be fine if I weren't making changes for personal reasons, but extenuating circumstances would be handled differently. Not the case here.

That said, when everything goes well, Kiwi has fantastic, responsive customer service. The gentleman I spoke with over the phone was incredibly polite, and had clear and concise explanations, which I can appreciate even if they frustrate me. Even during the crisis, hold periods were quite short. I’m disappointed that their dedication to the customer experience doesn’t translate to actual measures taken to do the right thing in a global time of need. If it weren’t for my experience trying to explain to them that a global illness should be a fine reason for a partial refund at the very least.

Rita1x ,

BEWARE! Stole my credit card information

WOW...Do your research before buying through this site. Shortly after buying my ticket my cc information was stolen and someone tried to fraudulently purchase hundreds of dollars of goods in my name and address. I am horrified. Thankfully my bank stopped the criminal and I have figured out their location. I am connected to high authorities and if my flight does not go smoothly I will report this company immediately. I am suspicious that although I have paid for my ticket I don’t see my spot reserved or reflected on the airline database. This company should learn that dishonesty is a sure road to massive failure. Hopefully my flight goes well so Kiwi can earn a better review.

UPDATE: I changed my review from 1 star (due to poor information security & lack of customer service communication) to 3 starts because my flight from CLE to MSP went smoothly and I paid a great price. However, in the future I will not make the mistake of purchasing via third party companies, & I urge you do purchase tickets directly from the airline for peace of mind.

Developer Response ,

Dear Customer,

We are sorry to hear that your experience with our company has been negative, but we can assure you, that credit card details were not stolen on Kiwi.com App side. From the information you provided, it is hard to say what actually happened to you, but for your own security, always use only secure wifi connection other than some public ones. Please kindly contact us via email (appsupport@kiwi.com) with more details regarding your issue and we will get back to you as soon as possible.

Thank you for your patience,
Regards,
Kiwi.com’s Mobile Team

Beegee698822346 ,

Do NOT use Kiwi!

Save yourself money and hassle and book through the airlines! If ANYTHING goes wrong with your flights Kiwi will NOT do anything to help you or to compensate you. All their extra $ add-ons are completely bogus and a big scam to get money. I paid for the extra customer service, so that I could get premium service if anything was to go wrong (which it did), and they didn’t do ANYTHING to help. It was a complete nightmare. I needed to do a simple name change and i called Kiwi for 3 months trying to get them to change my name. NOTHING. They literally told me that they didn’t have The time to be on hold with the airlines to change my name. I even made a formal customer complaint and I was never responded back to you.
And get this… I finally called the airline and begged them to change my name. Once they did, Kiwi noticed I changed my name and they emailed me trying to charge me $10 for a name change fee!!! I could not believe the audacity! I told them to screw themselves and that i wasn’t paying for anything.

Do not ever book with Kiwi, you will never get a refund, never get the help you need, and you better pray that nothing goes wrong with your flight .
BOOK THROUGH THE AIRLINES!!!!

Developer Response ,

Dear Beegee698822346, we are sorry to hear about your negative experience with our customer service. Please share with us your booking number, full name, username, and email address on appreviews@kiwi.com together with this review as we need these details to be able to address this issue. We will get back to you as soon as possible. Regards, Kiwi.com

App Privacy

The developer, Kiwi.com s.r.o, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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