Klever: Play, win & shop‪!‬ 12+

Excellent Customer Service

If I have concerns or issues Klever customer service teams always take care of me in a timely matter and always resolve what I need resolved with exceptional service. I’ve never not been unhappy from all costumer service that I’ve received. This is the best costumer service I’ve ever encountered in a life time. We need more of this exceptional costumer service carried throughout other companies. Everything is so amazing at Klever. Thank you for everything you all do to make us happy and solving our issues or concerns. I will never stop shopping on the Klever app because costumer service is so amazing. Thank you all again.

Unhappy Christmas

I’ve been ordering from overseas companies for 4 years now & I've never had the trouble I had with this company! If I could give zero stars I would & I’ve never written such a bad review before. The only reason I’ll allow the one Star is from the customer service trying to make things right. It just didn’t happen.

Shipments were held up to ship together then nearly not making it in time for Christmas; when they arrived, the boxes were crushed even when shipped in bubble wrap (I think they may have even broken them while packaging them for shipping!!!). With crushed boxes, it should’ve been obvious the products were broken, but I hoped. Big mistake. I unknowingly gave broken presents to my family this year & had an embarrassingly poor time on Christmas morning apologizing to my son & granddaughter! I have never experienced such poor quality from ANY company in my life.

Customer service is the only bright part of this company. They really did work hard to ensure I was happy - it’s just they had such little to work with! Katherine was a gem; searching out tracking numbers, providing information, & when necessary, promptly giving me a refund. It just was a total disaster.

Then, I thought things were clearing up, I was talked into placing another order. Big mistake. I won’t do business with them again. I pray the last few things either get to me in one piece, or I can get refunds promptly. No more messing with these guys. I’m done.

Developer Response ,

Hi DoggyDiva, sorry you had a poor experience with support. We want to make it better-talk to us at support@klevershopping.com! We offer a carefully curated selection of items chosen by professional sourcers and brought from all over the world. We remove from Klever any item that does not meet quality standards, and we will examine the item you were not satisfied with. We hear your comment about ordering the same item twice as well.

Klever...A CLASS ACT!!

I cannot remember the last time i encountered a company that BELIEVED in customer service. It was so refreshing to find Klever did. I have placed, and am eagerly awaiting, 29 orders from the first 5 days after discovering Klever. I have received 2 of my orders so far. The quality is far more than i expected. I am delighted! I had an issue with my bank and Klever orders. I contacted Carlee in Customer Service. She was extremely perspicacious and immediately handled the issue with tact, kindness and patience. Thank you, Klever and Carlee! I am looking forward to a long, beneficial relationship!