KLOOK is your guide to the world’s most exciting attractions and experiences. Book tickets at prices you won’t find anywhere else.
Download KLOOK now and enjoy up to 60% off your next adventure!
Tap the app, find activities that inspire you, and book your tickets at unbeatable prices. Hop aboard the Hong Kong Airport Express, embark upon a sightseeing tour of Seoul, dive into the breathtaking underwater paradise in Bali, or skip the lines at Universal Studios Japan!
KLOOK: TOP 3 FEATURES
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KLOOK makes it easy to find and book fabulous tourist attractions, sensational shows and thrilling theme parks. Visit popular museums and destinations, or explore the path less travelled with activities that will turn your holiday into an unforgettable adventure.
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· Official Website: www.klook.com
· Facebook: @klookglobal
· Twitter: @klooktravel
· Instagram: @klooktravel
We are always improving and updating our app, and we’d love to know what you think! Leave a review in the App Store or get in touch at email@example.com
The team at Klook has been hard at work doing everything we can to improve your Klook iOS App experience. And some pretty annoying bugs have now been fixed!
Ratings and Reviews
Pocket WiFi via Ninja WiFi through Klook
I picked mine up from Ninja WiFi. At International Arrivals, they’re on the second floor, in the next (yet connected) building, across the exit from which you leave Customs. They were fast, efficient, and courteous. English was good enough, but I didn’t really test their technical knowledge, so depending on how well versed you are in using pocket WiFi’s, your mileage may vary. Drop off is a clearly marked box in the same location. WiFi itself worked great. Battery on the WiFi was about 10 hours with two devices constantly accessing (directions apps and such). Nice thing was they included an external battery pack so if you’re out of gas while moving about, you can run it off the pack - gave at least another 10 hours. Uses the same kind of connection so single cable supports both. Saved us a bunch of times. Recommend charging everything overnight (I had my own spare cable) so the next day runs without a hitch.
I was not really satisfied with the tours. You know most tourists don’t speak Japanese so you should have an English speaking tour guide, at least. During our tour to Mt. Fuji, we were stucked in traffic going and coming back, and since the tour guide cannot speak English, everybody was sleeping in the bus. When we got to the location the tour guide did not even explain that it was the place for picture taking of Mt. Fuji, everybody thought we were just there to eat and we were expecting more, so some of us didn’t have the chance to take pictures.
The audio guide was a little helpful but it does not really explain well where we were. The day tour was fine but we did not really go to all the places that were described in the itinerary.
When I needed help and tried to call customer service, someone from a different time zone answered my call and was not really able to help at all. If you mean true customer service, you should have someone based locally to help and answer questions right away, and not someone who was on a different time zone telling me to wait because he was an hour behind from where he was.
Lastly, I sent an email 2 days ago, and still no reply up to this day.
Sorry Klook, but I will never use you again. I always travel and have always used travel agencies without any problems, you were recommended to me so I tried it, but I was really, really disappointed on how your team handled the tours.
Top Rated Travel App
I have used Klook for a few activities in Taiwan and everything was flawless and as advertised. You simply pay ahead on Klook (great for me to use credit card instead of cash in person) while receiving a discount on the services. Simple and easy.
Also, they have great customer service. I had an issue during my travels that caused a delay in my trip and I missed a group tour. They refunded the tour promptly after I presented them with the documentation.
I’m extremely pleased with Klook and will be using them to book activities in Hong Kong this weekend. The app is also very functional and easy to use. I’m happy to give 5 stars.
- Klook Travel Technology Limited
- 194.6 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Indonesian, Korean, Simplified Chinese, Thai, Traditional Chinese, Vietnamese
- Age Rating
- Rated 4+
- © 2014 - 2018 Klook Travel Technology Limited. All Rights Reserved.
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