Description

Get HKD$10 off select activities with MOBILE10 on your 1st purchase!Terms & conditions apply

Discover and book amazing things to do at exclusive prices!

Klook is a world leading activities platform where you can book tickets at the best prices and enjoy savings on day tours, trips and holidays. Klook provides you a seamless way to discover best travel activities, amazing tourist attractions and local experiences around the world!

Plan holidays you’ll love from fun sightseeing tours, family travel activities, transportation tickets to captivating shows! Browse and explore museums in Hong Kong, take guided tours of London, get Broadway tickets in New York or find local adventures under the sea in Bali - discoverexciting experiences in over 200 destinations globally.

Klook travel activities, guided tours and tourist attractions: TOP 5 FEATURES

• Save Big for experiences and local adventures Read through real users’ reviews, find the best prices and enjoy savings!
• Discover exclusive deals and amazing attractionsFrom sightseeing tours and shows to theme park tickets, find the best deals for your favourite activities!
• Make your bookings safely and securely With global payment method covered, booking tickets for local adventures and day trips have never been easier!
• Cutting-edge technology for your railway bookingSelect your favourite destination in Japan and Europe to book your rail tickets easily!
• Plan holidays and create wonderful new adventures you’ll cherishExplore museums and find tourist attractions for the best prices wherever you are!

Klook will guide you as you plan trips, browse reviews and make the best savings. Explore museums, theme parks and tourist attractions, discover new cities with sightseeing tours and travel activities. Take the fast path, travel with ease and turn your holiday into an unforgettable adventure.

Discover thousands of experiences, fun travel activities, day trips, guided tours and shows today! Scroll through reviews and let that guide you towards finding the right experiences.

Download Klook today and be the first to know about exclusive sightseeing tours, fun day trips and exciting shows at the best prices! Keep looking and travel more!

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Find us online and say hello!

· Official Website: www.klook.com
· Facebook: @klookglobal
· Twitter: @klooktravel
· Instagram: @klooktravel

We are always improving and updating our app, and we’d love to know what you think! Leave a review in the App Store or get in touch at appfeedback@klook.com

What’s New

Version 5.31.0

The team at Klook has been hard at work doing everything we can to improve your Klook App experience. And some pretty annoying bugs have now been fixed!

Ratings and Reviews

4.8 out of 5
1.1K Ratings

1.1K Ratings

megsterrr_ ,

Overall review

I was not really satisfied with the tours. You know most tourists don’t speak Japanese so you should have an English speaking tour guide, at least. During our tour to Mt. Fuji, we were stucked in traffic going and coming back, and since the tour guide cannot speak English, everybody was sleeping in the bus. When we got to the location the tour guide did not even explain that it was the place for picture taking of Mt. Fuji, everybody thought we were just there to eat and we were expecting more, so some of us didn’t have the chance to take pictures.
The audio guide was a little helpful but it does not really explain well where we were. The day tour was fine but we did not really go to all the places that were described in the itinerary.
When I needed help and tried to call customer service, someone from a different time zone answered my call and was not really able to help at all. If you mean true customer service, you should have someone based locally to help and answer questions right away, and not someone who was on a different time zone telling me to wait because he was an hour behind from where he was.
Lastly, I sent an email 2 days ago, and still no reply up to this day.
Sorry Klook, but I will never use you again. I always travel and have always used travel agencies without any problems, you were recommended to me so I tried it, but I was really, really disappointed on how your team handled the tours.

hargar13 ,

User Beware

I travel often and try to use local apps. I came across this app on my recent travels to book a night time tour. We had a short layover on our way home and thought it would be nice to utilize the time wisely. The app showed the tour times, so I purchased the tickets. After waiting for over an hour, no tour ever showed up. I verified through the actual tour company’s website to see they offered the tour at a different time. We had missed it. I reached out to Klook asking for a refund and for them to change their tour times on the app. They told me they couldn’t issue a refund unless the tour company allowed it. After arguing back and forth with them, they eventually issued my refund. I left a one star review for the tour on the app. They asked if they could remove it. I told them they didn’t have my permission to do so. They did anyway. Their customer service is utterly atrocious. I have in writing and screen caps, so I have proof. They are a fraudulent company. If you choose to use them, beware!!! They show zero remorse for anything. Oh, and after sharing the correct tour times with them, they refuse to change the time.

Developer Response ,

Thank you for choosing Klook and for leaving us a review. We are sorry to hear about the trouble in your experience. We are more than happy to assist you with more booking details provided. Please contact us by submitting the following form: https://www.klook.com/faq?ask_klook We will have a customer service staff to assist you as soon as possible. Thank you!

noodlegirl8 ,

Don’t use it

I booked a transfer between Pattaya- Bangkok. All of the Klook’s confirmation email goes to my inbox but the most important one go to my junk mail. The one which said I should be at the meeting point one hour before. I was there 15 minutes before (10 minutes earlier) than their first confirmation email that goes to my inbox. So I was marked no show and lost precious time on my holiday because of this. The customer service won’t do anything to help except to say contact the transfer company or buy a new ticket. So I went to the company’s office, and guess what? Contact Klook or buy a new ticket. It was so easy to reschedule me to the next schedule which are empty and open but no. It was an awful feeling being in a foreign country and be treated like that. A simple solution won’t be given. They just want to take your money and that’s it. You just lost a customer and much more to loose.

Developer Response ,

Thank you for raising your concern to us. We're sorry to hear about the inconvenience you've experienced with us. Kindly provide us more details and send to support@klook.com so that we can look into this further? We do hope to serve you better in the future, your understanding is highly appreciated.
Best regards, Klook Review Team

Information

Seller
Klook Travel Technology Limited
Size
274.9 MB
Category
Travel
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.

Languages

English, French, German, Indonesian, Italian, Japanese, Korean, Russian, Simplified Chinese, Spanish, Thai, Traditional Chinese, Vietnamese

Age Rating
4+
Copyright
Price
Free

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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