The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below:
• Find out exactly when hot, fresh doughnuts are coming off the line
• Locate the nearest Krispy Kreme shop, wherever you are
• Get push notifications to know when the Hot Light is on (optional)
Krispy Kreme Rewards™
• Simple and Sweet! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up!
Ratings and Reviews
Error messages and something else...
Just downloaded the app and I am getting an error message that I cannot connect my debit card to the app. I’ve deleted it twice and inserted my credit card as well, to no avail. Also...am I missing something? Is there an option to be able to order donuts via the app? If so, where’s the button for that feature? If not, why isn’t there a feature to order donuts through this app? I’d think that would be an useful feature; to be able to order donuts through the Krispy Kreme Donut app. If there is and I’m missing it, I apologize. And could someone PAH-LEEEEZE point me in the right direction? Does location have anything to do with whether or not you can order donuts through the app? I’m located in California. Thanks...
App Doesn’t Work When Registering For Rewards Program
Installed the app and tried signing up for the Rewards Program. Enter my info and get a message that I already created an account (I did?). Select the Forgot Password link and get an e-mail with a 4-digit pin. Type the pin in, and get an error that the pin # can’t be found. Request new pin, get new pin, type it in: same error. Went through it 3 times without success. There is no customer service link or contact to follow up with, so I think I’m done trying.
Tried to give this app a second chance. Again, I was told that I already had an account (I do not). Tried a bunch of my commonly-used passwords and none of them worked. So, I tried the password recovery option and was given a screen to input a 4-digit PIN that was being sent to my e-mail. I exit the app, check my e-mail, get the pin, and go back into the app to type it in (takes maybe 5 seconds max)... and the app has reset to its home screen! I can’t get back to the PIN input screen, so I try again and... in order to get to the PIN input screen, I have to request a new PIN (the “old” one sent 30 seconds earlier no longer works). Yet I can’t exit the app to check my e-mail because it will loop back to the home screen every time I do so. Sensing another endless loop of futility was beginning, I quit trying. How am I supposed to input the PIN when the app goes back to the home screen EVERY time you exit it?!?
NO LONGER THE SAME.
I fell in love with KK when I was a teen visiting my uncle in ATL in 1994. I have never heard of such place, oh but I was in love. To this very day when anyone ask me me about my first love the answer will always be KK & COMPUTERS. Unfortunately we are in different times now, people as well as companies operate with a different creed.
KK will always be in demand but locations are far and few in between. The nearest location is 4 miles away. So I was happy to see they had an app. I was so happy when I noticed they didn’t deliver. I was willing to take a Uber or lyft to their location. After price checking that option was no longer available $45-$60 depending on the time of day. I received an email stating they are currently servicing my area for delivery along with that weeks promotion.
I was happy to place a order. My order was expensive for a mixed dozen, but promotions aren’t allowed through the app. How strange is this. The promotion are only allowed in store. This I could understand if multiple location are available but they are not. Once again I’m sad and disappointed that I have to give up one of my old time favorites.
- Krispy Kreme Doughnut Corporation
- 74.9 MB
- Food & Drink
Requires iOS 9.3 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 4+
- © 2019 Krispy Kreme Doughnut Corporation
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With Family Sharing set up, up to six family members can use this app.