The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below:
• Place your order for either in-store pickup or delivery
• Customize your own box with a dozen of your favorite doughnuts
Krispy Kreme Rewards™
• Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up!
• Exclusive Offers
• Find out exactly when hot, fresh doughnuts are coming off the line
• Locate the nearest Krispy Kreme shop, wherever you are
Bug fixes and performance improvements
Ratings and ReviewsSee All
Love Krispy Kreme
I love Krispy Kreme Doughnuts but the location in Charlottesville Va is having problems every single time I go in or drive up. Last week I ordered a chocolate covered cream filled and a banana cream. Got to the they were having a problem make Banana cream. 3rd time I have tried to get that one. Got on the road and my chocolate cream filled was custard filled. Called the location cause that happens a lot. Did not answer their phone. Yesterday not enough help for the buy one dozen get one for 1.00 had a problem ringing the deal. Said the rewards thing was down. Twice the glaze machine was not working. Ugh I give up
App Doesn’t Work When Registering For Rewards Program
Installed the app and tried signing up for the Rewards Program. Enter my info and get a message that I already created an account (I did?). Select the Forgot Password link and get an e-mail with a 4-digit pin. Type the pin in, and get an error that the pin # can’t be found. Request new pin, get new pin, type it in: same error. Went through it 3 times without success. There is no customer service link or contact to follow up with, so I think I’m done trying.
Tried to give this app a second chance. Again, I was told that I already had an account (I do not). Tried a bunch of my commonly-used passwords and none of them worked. So, I tried the password recovery option and was given a screen to input a 4-digit PIN that was being sent to my e-mail. I exit the app, check my e-mail, get the pin, and go back into the app to type it in (takes maybe 5 seconds max)... and the app has reset to its home screen! I can’t get back to the PIN input screen, so I try again and... in order to get to the PIN input screen, I have to request a new PIN (the “old” one sent 30 seconds earlier no longer works). Yet I can’t exit the app to check my e-mail because it will loop back to the home screen every time I do so. Sensing another endless loop of futility was beginning, I quit trying. How am I supposed to input the PIN when the app goes back to the home screen EVERY time you exit it?!?
Can’t place orders
There’s a menu, which shows all their products, and tells you all about them, but doesn’t let you place an order. The only thing you can actually do with the app, is pay for your purchase at a Krispy Kreme Store, if the store has the scanner, and it works. To do this, you have to enter your credit card information, manually, because it won’t scan your card. Then you have to transfer funds from your card to the app. Then when the cashier rings up your order, you hold your phone under the store’s scanner, and it takes the money. It keeps track of your purchases, so you can collect rewards. Once you load money from your credit onto the app, you can’t get it back out. You can only use it to buy doughnuts, and only if the store has the scanner. Instead of making purchasing their products easier, the app makes it more complicated. Sort of defeats the purpose.
- Krispy Kreme Doughnut Corporation
- 61.2 MB
- Food & Drink
Requires iOS 11.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- © 2020 Krispy Kreme Doughnut Corporation
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With Family Sharing set up, up to six family members can use this app.