The Krispy Kreme® app is filled with tons of delightful surprises! Download now to experience the joy of Krispy Kreme and all the exciting features below:
• Place your order for either in-store pickup or delivery
• Customize your own box with a dozen of your favorite doughnuts
Krispy Kreme Rewards™
• Sweet Rewards! Earn your way to free doughnuts, dozens, or coffee and receive a free doughnut just for signing up!
• Exclusive Offers
• Find out exactly when hot, fresh doughnuts are coming off the line
• Locate the nearest Krispy Kreme shop, wherever you are
Thanks for using the Krispy Kreme app! We’ve added several new features to improve your app experience.
Quickly reorder your recent orders and favorites
Save your favorite orders
Easily view order status
Ratings and Reviews
I personally think it’s a really good app you get great rewards for shopping there. If you don’t shop there very often or aren’t willing to go you most likely won’t like this app. If you don’t go regularly or even once a month you don’t get many rewards you will get a couple of coupons and maybe even a free donut but that’s about it. If you are a regular or you come once a month and you use your app when they scan, you earn points and then you get things like a free donut or a free dozen and if you save your points you can even get free keurig coffee things that go in them... which may I say they are REALLY GOOD!!! So if I where you and I went to Krispy cream often I would totally get his app you will save so much money and you won’t regret it. 👍
App Doesn’t Work When Registering For Rewards Program
Installed the app and tried signing up for the Rewards Program. Enter my info and get a message that I already created an account (I did?). Select the Forgot Password link and get an e-mail with a 4-digit pin. Type the pin in, and get an error that the pin # can’t be found. Request new pin, get new pin, type it in: same error. Went through it 3 times without success. There is no customer service link or contact to follow up with, so I think I’m done trying.
Tried to give this app a second chance. Again, I was told that I already had an account (I do not). Tried a bunch of my commonly-used passwords and none of them worked. So, I tried the password recovery option and was given a screen to input a 4-digit PIN that was being sent to my e-mail. I exit the app, check my e-mail, get the pin, and go back into the app to type it in (takes maybe 5 seconds max)... and the app has reset to its home screen! I can’t get back to the PIN input screen, so I try again and... in order to get to the PIN input screen, I have to request a new PIN (the “old” one sent 30 seconds earlier no longer works). Yet I can’t exit the app to check my e-mail because it will loop back to the home screen every time I do so. Sensing another endless loop of futility was beginning, I quit trying. How am I supposed to input the PIN when the app goes back to the home screen EVERY time you exit it?!?
I understand that shops aren’t always going to have the same varieties but I find the way the menu can change from day to day baffling considering the doughnuts aren’t made on sight. There’s no rhyme or reason as to how it changes like certain days have special flavors. Also it doesn’t always reflect what I see available when I arrive at the shop. I honestly thought they didn’t have Christmas doughnuts at the UWS location because they were never an option but the case was full of them when I picked up my order last month and they said they’d had them since the start of December. Now they have dessert minis and I’d love to try cookie dough but hate lemon. But I can only buy prepackaged assortments. But they may have them for sale individually in store. Or another flavor entirely that I’d like but can’t order with the app. It’s nice that I can enter my receipt when I don’t use the app for rewards but I find it frustrating that the menu isn’t always accurate even though it changes frequently. I don’t enjoy standing outside in the cold waiting in line but that’s the only way I can guarantee I’m getting the actual flavors available instead of looking at the case regretting ordering in advance
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Krispy Kreme Doughnut Corporation
- 62.7 MB
- Food & Drink
- Requires iOS 11.0 or later.
- Requires iPadOS 11.0 or later.
- iPod touch
- Requires iOS 11.0 or later.
- Requires macOS 11.0 or later and a Mac with Apple M1 chip.
- Age Rating
- © 2021 Krispy Kreme Doughnut Corporation
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With Family Sharing set up, up to six family members can use this app.