KT Connect 4+

App goes to login page when switching app

I can’t even login as app goes back to login page when I switch app to get one time password from mail.

Update: app is updated to fixed issue.. updating rating to 4

Developer Response ,

Hi CSKSNS - thanks so much for the updated rating! We've been working hard to make sure the login process is smooth and we are so glad it's working better for you.

Poor user experience

Our daycare switched from Brightwheel to this platform due to background features apparently, but as the parent the experience has been poor.

1) The interface feels cluttered and dated making it not intuitive where to go. Brightwheel used simple interfaces that landed you where you were more frequently going and hid other information that you might go to once or infrequently (think account and info)
2) although I have notifications on it seems to only push for announcements and messages and not feed activity. Brightwheel let the user pick the level of notifications. I want all feed activity to show me throughout the day.
3) you can’t use a desktop version. While at work I don’t always have my phone on so I like to see the browser or be able to download photos not on my phone or to see things bigger there where it is more ergonomic to read than on a phone.
4) you can’t zoom into images and see the details of your kids experiences amongst the group.
5) teachers are also not notified about messages so early pickup times might be missed if it wasn’t when they were deliberately looking at the app.

The team should definitely check out brightwheel for user experience tips and steal what they legally can. KT might be better on the pocket or the 5 office staff but it is a huge downgrade to the parents and my understanding to the teachers in the room.

I’m sad. I loved brightwheel.

Not ready for release

Kangarootime is a fine app with only a few missing features such as logging previous nights sleep and when your child woke, or push notifications for certain things. KT Connect feels like the beta version of a lite free trial version. Here’s all the features so far that are noticeably gone/worse than the original version: - No health screening - No way to mark child absence - No mobile check in - No logging of last bottle/last diaper - No check in/out times listed in activities - No daily summaries - No web version - No ability to message center or teachers??!! - No calendar - No longer has Photos in daily activities feed, so no way to see if a photo has been uploaded without checking the gallery - No time stamps on photos Photos are in reverse order so you have to scroll to the bottom to find new ones - No ability to change parent photo - No ability to change child photo - Activities log out of order Duplicates (I.e. shows 6 bottles logged of 4)

Developer Response ,

Hi HeyDaveA. Thank you for sharing your feedback with us. We have already made improvements to several areas that you mentioned including the stabilization of photos, and we are hard at work adding many others including messaging. We are sorry that you have had a difficult time using KTConnect. With feedback like yours, we hope to make KTConnect a truly delightful experience with a feature set that more than meets your needs.