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Ratings and Reviews
Quality app but a little warning
I really enjoy this app for the most part. Cool concept and the shoes are all legit real and top notch. Just a heads up to all that bid. You can only win 2 shoes in a 30 day period. They do not tell you that from the beginning. Also it’s happened a few times now but the clock will glitch out. I had the clock run out on me with 3 seconds left saying better luck next time. And I was planning on making multiple bids. It’s better to bid early in there clock and let other people miss hittin the button. All in all great app. It would get 5 stars if not for the clock glitch
Bad customer service
I Was asked to email them about an issue over having made an account for my sister because she won shoes after I had won 2 pairs already, however once I did my account was banned, her account was banned and she also never received the shoes and all my bids were lost I had 89 on my account, she had around 75 that I had bought for her. Now I can’t even access the app. They never replied to my emails(I sent a lot of emails) that tried to explain And solve the issue. This is the worst customer service ever. Until now I had not heard from you, I was also blocked on Instagram which I found hilarious. All they care about is money. All I’m asking is for a reply and either a refund for all the bids and the shoes my sister never received or to just send the shoes (in case you forgot they were a size 11.5 Jordan ROY the yellow ones, coincidentally the same ones that just sold a couple days ago)
Developer Response ,
You cheated by creating multiple accounts ( Sergiolicious, Scampa and Sergc17) and breaking other rules. You were emailed about the violations which you replied too and there after terminated indefinitely. Your actions were not fare to our other users! We will protect our users against cheaters! When you break the rules you lose the shoes and bids are not refunded.
The customer support is good considering that this a smaller app; when I had a complaint, it was resolved. However, don’t expect winning unless you purchase more expensive packages, staring at the app for at least 20 minutes during auction, and just making sure you have a quick response time. If you’re not patient, the app isn’t for you. Sometimes I would sit on the app for 30 minutes, never closing out, afraid that someone would win. It’s very tricky, even when you bid at the last second, there are many others too bidding at the last second, so your bids run dry quick. Very difficult to win, you have to press it at just the right time.
- SNKR DEAL LLC
- 39.6 MB
Requires iOS 9.0 or later. Compatible with iPhone, iPad, and iPod touch.
English, Catalan, French, German, Italian, Polish, Portuguese, Simplified Chinese, Spanish
- Age Rating
- Rated 17+ for the following:
- Gambling and Contests
- Infrequent/Mild Simulated Gambling
- © SNKR Deal LLC
With Family Sharing set up, up to six family members can use this app.