Lakeland Bank eTreasury 4+

The app crashes constantly. Check deposit via the app is not reliable. Sometimes it works and sometimes it doesn’t. The app should have been tested before it was released. I hope they fix it.

Everything is getting simplified these days, right? Mobile banking should be easy, right? ETreasury Mobile app for Lakeland bank- OMG. First of all, why call it eTreasury business? What does it even mean? Why it cant simply be called Business or something like this. To activate the app you need activation key. First time I spend on the phone 30 min with support person that finally showed me the activation key. Then you need your assigned company ID. Then you need User ID. Then you need password. In few months my mobile app stopped working. Guess what? Activation key expired. Of cause, in order to get it you have to remember your company ID and all other logins. So, called Lakeland bank again. This app is not for me, too complex, too many logins remember or keep writing somewhere. I have Bank of America and Chase apps, much simpler.

To log in to the app, you need a software activation key that can be found once you log in on a computer. Once you retrieve that, the rest is very simple if you follow the instructions. All the log in information was provided to me months prior (if not a year) before the switch to e-treasury. I love that I only need a pin or my face to log in to the app. This online banking allows so much more to be done versus the previous one.