I needed to relocate temporarily to the Birmingham, AL area to continue my remote business work so my wife could complete her Heart & Lung Transplant surgery and recovery rehabilitation. Landing came through for us with just three days notice before moving into the unit we chose after our first place with a non-profit group was denied due to hiring local nurses for assistance with my wife. After months of having a reservation with the non-profit group, we were left potentially not having any place for my wife and I to stay; Landing came through for us quickly in our time of need!! All of the staff were friendly and worked very hard to get our application process completed within just two days so we could move in on time when my wife got out of the hospital! Where we stayed at, The Retreat at Greystone, was a an amazing place that was close to everything we needed, just 5 minutes to the grocery stores, gas station, pharmacy, and more along with a very friendly staff and neighbors in very safe neighborhood and surroundings. We will definitely use Landings services again and would recommend to those that need to temporarily relocate for work or business!! Thank you again Landing!

Landing has proved to be a wonderful company to live with! While initially skeptical after reading some reviews, we have been very pleasantly surprised with this company. Our original apartment that we booked turned out to be unavailable when the property cancelled their contract with Landing. We were frustrated at first but they went above and beyond to make it right. They found us another apartment that was bigger and nicer and matched the price of our original place. Upon move-in the furnishings are spectacular and everything in our place is brand new!!! The whole place is comfortable and modern and the bedding and linens are just as advertised-luxurious! Our move-in coordinator was also wonderful! A few things came up on our move in and she was kind and took care of them, even offering to cover the cost of our covered parking spot when the information on the listing wasn’t clear about what was provided. I’d recommend Landing to anyone needing a furnished rental!

What a disaster! Run the other way. It’s a start up that is run by a bunch of 20 year olds who have no idea what they are doing. Communication is awful. Customer service is awful. The prices are ridiculously overpriced for what you get. They like to quote in daily rates for anything under 3 months to disguise how much they are ripping you off. They charge much more than anyone could use in utilities considering you don’t even get basic cable. My experience? They listed on their website and moved me into a building that had been devastated by a tornado earlier this year and was still under major constriction. Multiple mornings waking up to no electricity thanks to the construction. No warning. That dog park at the complex? Yeah, that’s not really there anymore but “we don’t know what’s going on at these properties. Sorry.”I ask to move somewhere else immediately. “You have to wait 30 days.” I ask for my pick of another place. “That will be $3500 a month” even though as I write this they are still offering “special offers” to get people in those apartments. Paying rent by credit card? Here’s a 5% convenience fee we didn’t tell you about. I could go on and on about how awful my experience has been. Will never use them again. Do not recommend. Hope they go out of business.

If you're considering booking with Landing, be warned: they are untrustworthy, disorganized, and prioritize their convenience over customer commitments. Our experience was a classic bait-and-switch. We booked and paid for a ground-floor unit because we were traveling with my 84-year-old father, who cannot manage stairs. After multiple confirmations from their team that it was on the ground floor, they later "updated" the listing to say it was a third-floor unit — and conveniently forgot to notify us. When we flagged this issue, Landing admitted their mistake but refused to honor the original booking. Instead, they offered "compensation" in the form of small discounts — not remotely enough to cover the increased cost of finding a comparable unit at another location. Their customer service was slow, unresponsive, and ultimately unhelpful. We had to chase them down for updates and refunds. Landing's "7-day guarantee" is meaningless if they can't even honor the original terms of a booking. They advertise one thing, then change it later, leaving you with limited options and added stress. For a company that claims to provide a "hassle-free" experience, it was anything but. If you value honesty, transparency, and customer service, book elsewhere.