Screenshots

Description

Report your power outage, check on the power status of your home and get a restoration estimate all from the new Lansing Board of Water & Light mobile app. View the interactive outage map to see where outages are located in the BWL service territory and how many customers are being affected. Follow along on the latest Twitter updates from the News Updates feature. Customers can also easily update their contact information from the app.

Features:
- Securely log-in to view properties associated with your account number
- See where outages are and how many customers are affected on interactive outage map
- Report power outages
- Check on power status
- Get restoration estimates
- Search for addresses to see if they’re in an outage area
- Follow social media postings by the BWL
- Read weather alerts
- Update contact information, including phone number and email address
- Contact the BWL

Download the BWL app today!

What’s New

Version 3.0.5

The latest version includes improvements and bug fixes to enhance the customer experience.

Ratings and Reviews

4.0 out of 5
4 Ratings

4 Ratings

BWL Customer ,

Great job BWL!

Easy to use app can report power outage with a simple click!

Matt49152 ,

Keep working on it

It's cool that I can look at a power outage map and see that BWL is aware of outages in my area. However, it is COMPLETELY INSANE from an information security perspective that customers are asked to use the last 4 digits of their SSNs to login to the application to use other features of the mobile app.

SMWinnie ,

Broken for me

App has one job - reporting outages.

Installed, logged in with new user ID. Then got stuck on “which address,” since the app popped up an oddly-shaped, narrow box with nothing in it.

App Privacy

The developer, Lansing Board of Water & Light, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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