LATAM Airlines 4+

LATAM Airlines Group S.A.

    • Free

iPhone Screenshots

Description

Enjoy a simpler, faster and more personalized experience.
. New Smart Home with all the information about your next trip
· New Notification Center: you decide how you want us to contact you.
· New LATAM Wallet for faster refunds.
· Improve seats and buy more baggage for your flights.
· Create your account and enjoy the benefits of a LATAM Pass member.

This is just the beginning. Get to know her and be part of the next updates of this new app.

What’s New

Version 12.0.1

What's new:
- As usual, we added bug fixes and improvements for speed and stability.

Ratings and Reviews

4.7 out of 5
22.9K Ratings

22.9K Ratings

Mdealvare ,

I got in from Panama City and was not allowed to check into my flight to La Serena

Yeah, that’s right, LATAM does not care if you are connecting and 50 minutes prior was not enough time to allow me to check in to my flight to La Serena. I had to rebook myself to the next flight. In addition, when I did check in later and self checked my bag, I had to try five different machines because they had all run out of paper and of course no one told me that because I was traveling premium I could have checked in with their Premium checkin services without doing all the self-check-print-your-own-luggage.

BlackSignature ,

Worst frequent flyer app I ve ever seen

I am Latam BlackSignature member since a while already. I have been always using the app and the website and I am still convinced that both things are the biggest weakness that Latam has . A few years ago when I started using the app, I found it very basic and full of errors, and I compared it with the AA app which was already much better than this one. At that time I thought that it was a matter of time and learning curve. However, as the years passed there is no improvement at the app, in the contrary, things are getting worse every day. Its completely inestable, and you cannot trust that it will work . Upgrade requests, data update, boarding pass download, account status, do work only once in a while. In most of the cases I need to contact the special services WhatsApp to solve y requests. It also misses very basic features like baggage tracking. I would recommend that you re do it from scratch . Is really terrible

Developer Response ,

"Hello , we are sorry for the inconveniences you have mentioned. We would appreciate it if you contact us at mobileappadm@latam.com so we can ask you for more information. We want to continue improving our App and your comments will be of great help to us. Thank you!
"

Bfg2015 ,

Seat selection not shown, wrong baggage allowance

I selected my seats on my international premium business flights and both the app and the website do not reflect the confirmed selections in the opening screen. Instead both keep saying “random seat”, suggesting I haven’t made a selection. Had to call customer service to find out that oh, that’s the just app / online UI being crappy. App also indicates the wrong baggage allowance for my fare, and I got an email alert stating I needed to buy a check in bag AND a cabin bag (for my business class fare!). Again, had to call customer service helpline a few times to sort this out (they were nice but twice I got a trainee whose English wasn’t good). But back to this app: not great. I’ve now updated it twice within a month and still same seat selection issue.

Developer Response ,

"Hello, we are sorry for the inconveniences you have mentioned. We would appreciate it if you contact us at mobileappadm@latam.com so we can ask you for more information. We want to continue improving our App and your comments will be of great help to us. Thank you!
"

App Privacy

The developer, LATAM Airlines Group S.A., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Identifiers
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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