Boston Scientific

    • 2.7 • 71 Ratings
    • Free

iPhone Screenshots


Download the latest version of the MyLATITUDE™ Patient App for free! This app is intended primarily for Boston Scientific patients who utilize the LATITUDE™ NXT Communicator.

Save time and avoid a call to Customer Support. MyLATITUDE™ can guide you through the setup of your LATITUDE™ NXT Communicator, as well as help you understand the status lights. The app also provides information about the status of your Communicator if you are a Boston Scientific patient.

MyLATITUDE™ is not intended to replace your Patient Manual. Please refer to your LATITUDE Patient Manual or call LATITUDE Customer Support if you have questions.

LATITUDE™ NXT Patient Management System
Important Safety Information

LATITUDE™ NXT Patient Management is a remote monitoring system that gives your health care provider access to your implanted device data. The LATITUDE Patient Management system is not intended to assist with medical emergencies. If you are not feeling well, call your doctor or local emergency number. The Communicator does not provide continuous monitoring.

The Communicator is designed to operate on standard telephone lines like those found in most homes. The Communicator may work on other telephone systems, such as Digital Subscriber Line (DSL) and Voice Over IP (VoIP) Internet systems, if those systems provide an analog interface for connecting the Communicator.

The Communicator is designed to work only with the implanted device of the patient for whom it was prescribed. It will not work with other patients’ implanted devices and should be used only as authorized by the prescribing physician. The Communicator is not for use with any pulse generator other than a Boston Scientific device. Ask your physician if you have questions about any risks with using the Communicator or your implanted device.

It is very important that the Communicator remain plugged into the power outlet. Your communicator should remain connected to a telephone line, ethernet adaptor or cellular adaptor. Some household appliances and other sources of electromagnetic energy could interfere with the communication between your Communicator and your implanted device. You should be at least 36 inches (3 ft.) away from televisions, VCRs, DVD players, personal computers, and other electronic equipment, when you are using the Communicator.

It is recommended that the customer install a surge arrestor in the electrical outlet to which the Communicator is connected. Rx only (Rev.A) 92481216

© 2021 Boston Scientific Corporation and its affiliates. All rights reserved. CRM-629411-AB

What’s New

Version 2.24.0

Thank you for using the MyLATITUDE Patient App! This release includes enhancements and bug fixes.

Ratings and Reviews

2.7 out of 5
71 Ratings

71 Ratings

Semsd ,

Only tells you what the Communicator does

Basically a waste of time and effort. The app only shows that your communicator is working there is no data read out at all.
The same information that you get by looking at the lights on the communicator.
Really wish I could see my real data

Developer Response ,

Thank you for your feedback! We are continually working to add features and improve the MyLATITUDE™ App.

pacing2021 ,

Not very helpful

I don't know what the app is supposed do? It doesn’t even update until my 3 month at home appointment, an it has the wrong date on the app for that appointment, so it it doesn’t even update once my actual appointment gets here, then when the day the app thinks my appointment is , it updates on that day, wish they would put more helpful information on the app, like some other pacemaker apps have, like how many years left on your battery, your pacing percentage, my pacemaker clinic doesn’t offer any information on those things, it helps put my mind at ease knowing this information, but its not offered to me, an if i ask at my pacemaker clinic for that info, the nurse gets her panties in a wad, this app just takes up my phone memory for nothing, id keep it, if it would offer information or something, but it just does nothing except for drag my phone memory down , is there anyway, u could fix the app to offer the information ?

Developer Response ,

Thank you for your review. If you would like to discuss this further with someone at Boston Scientific, please call Boston Scientific Patient Services at 1-866-484-3268; Monday-Friday, 8am-5pm CST.

AndyN12345 ,

Just an online manual

This app is basically nothing more than a manual, and not a great one at that. Even though it asks for your device serial number and your personal information, it doesn’t actually tell you if your device is working, what your last check in looked like, battery status, anything. There’s literally no reason I can see for it to even ask for your personal information, and worst case it’s yet another place that data could be hacked. What’s the point?

Developer Response ,

Thank you for taking the time to share your experience. We will pass your feedback along to our MyLATITUDE Patient App team. If you would like to discuss your experience further, please call Boston Scientific Patient Services at 1-866-484-3268; Monday-Friday, 8am-5pm CST.

App Privacy

The developer, Boston Scientific, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Location
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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