Launch Credit Union 4+

Your staff is awesome here in Rockledge. To name a few Adrian, Connie, and Karen.
The only negatives are I am unable to deposit Money Orders thru the ATM and on too many weekends the ATM is unavailable. Perhaps this is a Brinks problem ( not filling to weekend and holiday limits) which is higher vs regular weekdays. I don't like having to drive to Merritt Island or Melbourne, to perform transactions. Why does transfer payments to my Visa from my checking account take 2-3 days to post causing additional interest to accrue?
You were (1) of the financial institutions that were here for us during the COVID19 rush, panic, etc. and I appreciate and thank you for that
Thanks for listening👋

Ever since this new update, which looks great and introduces being able to digitally cash your check. I have been unable to even sign in. I’ve been signed in twice since it updated and it worked fine for that day. But as soon as I attempted to use it for more than looking at my account balance I had to sign in and it all broke. I had the Face ID on the first time because I figured it’d be less hassle than signing in everytime but when it broke and wouldn’t let me sign in I restarted my phone a hundred times and redownloaded the app a hundred times until it finally worked again. The second time I didn’t use Face ID because I figured that’s what broke it but obviously to no fault it wasn’t. Now I’ve tried the same things I tried last time and still haven’t been able to log in on the app to even be able to easily check my balance. I am still able to log in online and it even tells me that I’ve logged in all those times that I’ve tried on the app but all the app does is sit at a loading screen until it cancels out and makes me try again. Very disappointed and hoping it’ll be fixed.

Launch Credit Union has been a lifeline for me and other members that I personally know, I’ve been the recipient of several small loans without any resistance from the branches. I’m a veteran and a member of the Navy Federal Credit Union as well, had been denied loans of $500 two or three times, but Launch has approved every loan I had ever applied for without hesitation. Launch Credit Union is a people first financial institution that I will endorse for the people in need, regardless of their sex, race, religion, age, background or origin.