Screenshots

Description

Laundry, we get it. Clothes wash services, dry cleaning, ironing, and duvet cleaning. All in one place.

Short on time but still want to remain fresh? No need to worry, with free collection & delivery in less than 24 hours, you’ll have clean laundry and peace of mind, so that you can spend more time on the things that you love.

Services

• Wash
• Wash & Iron
• Ironing
• Dry Cleaning
• Duvets & Bulky Items*

How It Works

1) Schedule a collection time
2) Pack your laundry
3) Track our partner driver
4) Delivery in 24 hours with real-time order tracking

Location Availability

• United Kingdom - London, Manchester, Birmingham, Coventry
• United States - New York City, Jersey City, Boston, Chicago, Los Angeles, San Francisco, San Jose, Dallas, Washington D.C, Miami
• Ireland - Dublin
• Netherlands - Amsterdam, Rotterdam, The Hague
• Denmark - Copenhagen
• United Arab Emirates - Dubai, Abu Dhabi, Sharjah
• Qatar - Doha
• Kuwait - Kuwait City
• Bahrain - Manama
• Singapore - Singapore

Frequently Asked Questions

• How does Laundryheap work?
Simply select the required services and choose the dates for collection & delivery, leaving any additional instructions for the driver. Following this, we’ll take care of everything else with the help of our partner cleaning facilities.

• What is the turnaround time?
For standard laundry and dry cleaning services, we have a monthly average of collecting and delivering within 24 hours. Note* duvet and bulky items may require additional time. We will always do our best to let you know in advance if you have included items that will require a longer processing time, or if there are any delivery changes to your order.

• Where do you clean my clothes?
After your items are collected by our driver, they are taken to one of our local partner facilities. Each order is processed separately - Laundry orders are weighed and cleaned, while all other services are individually itemized and processed.

• Can I provide my own detergent?
At this time, we do not offer the option for customers to provide their own laundry detergent, but please let us know if you are allergic to a certain type so we can make sure to avoid it.

• Do you wash my clothes with other people’s clothes?
Absolutely not. Each order is washed separately so no need to worry about that. Your clothes are safe with us!

What’s New

Version 3.09

We are making your Laundryheap app even better!

This release includes a bug fix for Singapore postcode addresses.

We love feedback! Let us know what you like about Laundryheap by leaving a review.

Ratings and Reviews

4.4 out of 5
410 Ratings

410 Ratings

the stallion of tarth ,

Incredibly convenient

This was helpful when I had multiple deadlines within a week and no time to do laundry. The driver was great at providing bags and bringing my order back up stairs to my apartment. The only thing that I would like to see is an updated receipt on the app. When I check my completed orders, I don’t see a space that lets me know what my final total was and i would want to know what that is following service similar to how food delivery services provide a receipt of the final total after the delivery is done.

Developer Response ,

Hi there,

Thanks so much for your review, we are so glad to hear you enjoyed our Laundry app and service!

Best,
Charles from Laundryheap

CCHNYC ,

WARNING: SCAMMERS STAY AWAY

This review is a warning to anyone dealing with these international scam artists. Do not use LaundryHeap’s services, and please search for them, and you will see just how terrible this illegal company is.

These people do not have a location in the states whatsoever. They are Vietnamese and claim to have a fake address in Delaware, and they also have a domain in the UK. They act as middlemen between local laundry businesses and the customer.

They aren’t the people who will be cleaning your items and have no quality control. The service gets outsourced based on location, and this is how LaundryHeap can claim all of the places they supposedly conduct business.

LaundryHeap destroyed 5 of my dry cleaning items — including a Saint Laurent Teddy jacket — and lost one other leather jacket. These people claim to open investigations into what may have occurred but guess what? Nothing gets resolved, and at the end of it all, they claim no fault because their “facilities” correctly cleaned everything and that the deadline for filing any issues has passed.

Please do not believe anything they say. You can still file a formal complaint with your local city and state because we all have consumer rights regarding laundry services. I am having my law firm sue them, and so can you. You don’t even need a law firm to do this. Just go to TurboCourt, and for $25-30, you can easily have the docs filed immediately for you.

Developer Response ,

Hi Cali,

Thanks for your time to leave your feedback.

We are so sorry to hear about any issues you have experienced with your order.

As per our latest conversation, you have been offered a refund. The case is still ongoing, and our team is working hardly to have any issues resolved to you as soon as possible. We appreciate your feedback and ongoing patience.

Best regards,
Aurelija from Laundryheap

Richard K T ,

Great Cleaning Great Service Great Prices

As COVID has meant I work from home, I do not do as much dry cleaning as I used to but when I do I do it, I do it with Laundryheap. The service form their Singapore partner is exceptional - pick up and drop off at the Condo was within the times booked and the online tracking tool tells you almost to the minute when the service will arrive and updates in real time so you are ever left “hanging” or wondering what is going on . TheCleaning is always excellent and clothes come back nicely hung so they can go straight in Wardrobe or be worn straight away. I highly recommend Laundryheap to anyone looking for great cleaning, great service, and at a very competitive price.

Developer Response ,

Richard K T, We highly appreciate your 5 stars rating and for sharing your wonderful review! We are happy to hear that you had a great experience with your orders and we look forward to serving you on your future orders. Best regards, Jamir from Laundryheap

App Privacy

The developer, Laundryheap, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Location
  • Contact Info
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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