Led Light Controller Home App 4+

I made this 5 stars so you guys can see how garbage this app is. I bought lights for 15 bucks thinking that’s all I would spend, but when I come to this app to change the
colors on my LED lights I had to Spend 50bucks for a subscription. Like why do I need a 50$ subscription to change the lights on my LEDs. So before you get this app return your lights and go look for new ones with a REMOTE. Also don’t get this app worst scam ever

Dear user, we're truly sorry to hear about your experience with our app. We aim for transparency in our pricing, and we appreciate your feedback regarding the subscription model. Your concerns are important to us, and we will review them. Please reach out to our support team at support@mapplelabs.co for any further assistance.

I am a NORMAL PERSON. I was trying to install this app for a led light trim I put on my ceiling. The app welcomes you with a screen asking you to buy memberships at very expensive prices. I cannot remember as I am writing this, but I know the rices were ABSURD. yearly I think the price was about forty dollars just to control lights. I just wanted to make better colors than the ones offered on the remote. The lights I got were govee. They try to trick you into thinking that you are lucky when it makes you pay fifty dollars for a lifetime pro version of the app. This offer has always been there and always will be as a sales gimmick. I recommend using another app or just using the built in colors. I am not able to pay the prices they are and when my parents tried to see if there was a way to do a family account from multiple devices, it wouldn’t. It makes you pay per device controlling the lights. I would rather not have to ask my dad to change my led color every single time. Please make good choices and plan ahead to see if it’s worth it for you.

Thank you for your feedback and we are deeply sorry for the inconvenience. Can you please share the problem with us in more detail so that we can improve our app. Please contact us at support@maplelabs.co.

This is a scam because I downloaded the app. It wouldn’t let me connect my LED lights to the application. It wouldn’t let me change the brightness or color of the LED lights unless I bought the weekly or monthly package to change the color/brightness

And once I bought the one-time payment of 50 dollars thinking that it would be easier to change the brightness, color and scene, the funny thing is that I thought it would be easier, but it only made it more complicated. I couldn’t change the color of the scene when I chose a scene it
would turn bright white. I didn’t understand. I kept clicking on different and still gave me the same results bright white and yes, I’m gonna complain about it because I paid $50 just to changed the brightness this is absolutely outrageous unbelievable and disappointing please no one get this app it’s a waste of energy and money

We sincerely apologize for your experience. This is not the standard we strive for. Please reach out to our support team at support@mapplelabs.co so we can assist you with the issues you've encountered and look into your payment concerns.