LED Light Controller & Remote 9+

I purchased a light ring. It had a remote so I thought this was the item I needed. I downloaded and it come up to purchase 6 months $39. I thought I’d try it. Then I went in to set up and found out it’s a totally useless app for what I had bought (light ring). Within the hour I sent eml to cancel asap. It was a mistake. Well I got the response to screen shoot and send more info. My cc already shows pending purchase amount of $42+. I’m retired and a widow and cannot be paying for something I can not use.
I only now saw the previous review above. Let’s see if my issue will be resolved quickly. I plan to dispute with my cc company. Fool me once…

Hi downloaded this app because it pops up when I typed in the name of a product I bought. But before you can even set the light bulb up the app tells you to purchase a subscription plan. At the time I still thought the app was legit so I purchased the $70/year plan. Right after the purchase went through I tried setting up the light bulb and it didn’t work at all I would just sit on the final set page. Within that same hour I contacted the app via email and told them not to finish the process of my payment because the app doesn’t actually operate the light bulb. I let them know I want the subscription cancelled. It has been almost a week and the subscription has now fully processed out of my bank account. I can’t even delete the app or account with them yet because I gotta make sure they refund me. I got one response via email the first night saying to provide screenshots and further explain the issue. Well I have and no response back so now I’m leaving a review this APP is garbage. Now refund my $70 and cancel my subscription.

leaving a 1 star because all of the setups require a subscription was looking for an alternative for my remote that has broke and i ordered a new one in the mean time just needed something to control my lights (cant turn them off I.E light switch) it’s a smart light that can only be controlled through remotes or direct bluetooth connection, anyways off topic i tried to setup and was met with a prompt to pay for subscriptions? useless just pay for a remote that can control it don’t pay a monthly subscription for something you can buy and only pay one time they want 99hard earned dollars and in return you get access to the most basic use of this app and what many of us downloaded it for ONLY 1 part of the setup didn’t require a subscription it was for main companies mine is from IKEA which surprisingly isn’t even an option inside of the app