Leeann Chin 4+

Love the design of the new app, but I had to spend a ridiculous amount of time getting logged in.

I was unable to log in to the updated app, not because I didn’t know the password, but because my password no longer met the app’s security requirements. My spouse then tried and hit the same roadblock.

Running out of time I decided to log in with Apple quick. Bad move, because it attached my phone number to the new temp account. This made it so I couldn’t log in to my regular account later.

Then I had to delete the app, because the only place to delete the temp account is on the website, and guess what happens if you try to load it on your phone? It automatically moves back to the app, which doesn’t let you delete your account.

App deleted I logged in to the website and deleted the temp account, reinstalled the app and logged in to my old account. Great! Yet, no. Because all my orders and fortunes are GONE with the update.

Thanks for taking 45 minutes out of my day all because the developers couldn’t figure out a way to have users update their password to the new standard when first logging in instead of this lazy result.

We got food elsewhere.

The minimum order online is for catering for 10 or 15 people and need to be deliver. Obviously LeeAnn Chin app is missing the big picture of the regular customer who just want to order for himself.
Make the menu available to place an order online by separated menu item and a photo of what look like, then ad the quantity of the what is order; then at the end able to see your order in a basket before placing de order, then you have a nice app, otherwise you are missing out single customers orders and the most important, their money too.
If you ad this the app it will be perfect.

This forced update effectively ends my online relationship with LC, with whom I ordered at least twice a month. The iOS this requires is not available for an iPhone 7. Mine still works beautifully and I’m mindful of the tons of toxic waste off shored from electronic devices. I don’t need a replacement yet. Perhaps your developer has not heard of this waste problem and the “right to repair” movement to reduce unnecessary electronic waste. This waste not only hurts the environment but children in developing countries who work to “recycle” the precious metals these phones and other things contain. I’m deeply disappointed in LC’s complicity in this by making this available only to iOS 16 for “smoother experience”. Fortunately my iPhone 7 can still access social media and encourage people to avoid LC until the app developer gets a little more socially conscious. Please try harder.