Thanks for using Lexus Drivers. We are continuously improving our app to give you the best vehicle experience. This week's updates:
• New Lexus Stories and videos
• Improvements and bug fixes
Ratings and Reviews
Had some potential but falls short due to bugs
Although it is a basic app, I thought I would be useful for reviewing service history et al. However, as others have pointed out, it appears to have database related bugs. I recently tried to use it to add a few services I had done to the car from non lexus locations ( infotainment install et al). However, the drop down choices for service types appear not to match the back end database as they were scrambled when viewed through the lexus website . So I deleted the one, I manually added and then entered them through the website instead . While it persists on the web site , the lexus app does not show them!! This reeks of some database incompatibility between what the app uses and what they use on the back end. Really Lexus you ought to be able to fix this !! Seems like you have had plenty of time to get some resources to do it.
I spent quite a bit of time making sure my vehicles services were tracked, especially when using non Lexus service (tires for example). All of my entries are incorrect. Not one was captured correctly. This took hours as I place all details in the notes. None of it shows up in my history correctly. This needs fixed ASAP! Do some work on this app to make it functional. It fails at the basics. Please help. We pay too much for for this sort of experience
Issue with adding service
Drop down and check boxes are not linked correctly. I add service “Miscellaneous Services” then “Air Filter” and “Cabin Air Filter” I added comment and save it. Unfortunately service showed up as “Transfer Case Replacement”.
I had to go to personal computer to add service . Which is working correctly.
I have also suggestion to add some way of uploading documents from services provided not by Lexus. As jpg or pdf.
With Family Sharing set up, up to six family members can use this app.