myQ Garage & Access Control 4+

I have been a user on the MyQ device for over a year and very minimal issues. Like any technology it is important to clear out the cache by simply unplugging the unit for at least one minute and let it cycle through on power up for up to five minutes to aquire signal to your WiFi network. I highly suggest that a mesh network such as Eero is the best way to expand your connection points in any size home to create a reliable signal from your modem to the master router. Lastly; like any smart home devices, the more devices demanding from your connection points the larger the bandwidth or internet plan is needed from your provider. At my home I use Gigablast which provides plenty of speed with plenty of bandwidth to support all my devices connected to my WiFi Eero mesh network. Expand your network, expand or upgrade your internet plan and all your smart home devices should have very little issues. I really enjoy MyQ and the excellent app that makes the whole system work flawlessly. It has reminders and notifications as to when your garage door opens and closes. With your bluetooth on you can control the garage door anywhere and anytime. You can setup temporary users if you have tenants, restrict access to users and monitor your garage door with additional garage camera that Chamberlain has available as an addition to their store. 5 stars all the way!

Had some difficulty getting opener to connect to wi fi. After several attempts still no luck. Gave up frustrated and decided it wasn’t worth the effort. Months later I decided to try to connect again and still no luck. Now I have decided I’m going to figure this out one way or another. Folks, I’m not tech savvy if you haven’t already figured that out and I normally don’t accept defeat and call customer support. This time would be no different. I read all the directions instead and discovered I needed a wi fi extender because of the distance from my router to the opener. Purchased the wi fi extender for about $30 and installed it between my router and opener and followed instructions from there and was able to connect up and it works exactly as advertised. My garage is detached from my house so I it is very convenient at times to go to my phone which is always on me to open or close door instead of manually going over to push control button or carrying around a separate remote. It works well and is convenient. Also the backup battery helped when we lost power a while back. I highly recommend this product for residential use.

The MyQ smart system is very helpful because I only have the two keychain remotes that came with Chamberlin’s kit. I had no physical switch outside the garage door to open it and I have no doorway access from inside the house. That meant some unneeded exercise if I forgot to hit the remote inside my house (the other one of course, is in the car). I would have to climb back up two flights to hit the button. So it’s handy as an additional remote by using the MyQ app on my phone. But I found out the hard way that the app sometimes freezes once it leaves your home wifi and before it picks up your cell network. In one case, I was riding in my wife’s car and when we drove away, the app indicated that the garage door was open. However, the app was frozen and I couldn’t close the garage from 3 blocks away (and even the physical remote wouldn’t have worked that far away). We had to circle back(and it turned out the door was open). I got out and hit the button inside the garage. When I got back in the car I looked at the app. It was working again since my phone was picking up my home WiFi. This is something that needs to be addressed in a future software update. The app will be useless if it only operates in the same proximity as a push button remote. I do appreciate that it indicated that the door was open so I could return to close it. But, I shouldn’t have had to do that, right?