
Lime - #RideGreen 4+
Electric Scooter & Bike Share
Neutron Holdings. Inc.
-
- Free
iPhone Screenshots
Description
Replace your car trips with the world’s largest shared electric vehicle company. Download and #RideGreen today.
You have places to be and people to see. Get there easily and on time with an emissions-free Lime e-bike or e-scooter!
START YOUR RIDE IN 3 STEPS
Step 1
Download the app, create an account and accept our terms and conditions https://www.li.me/user-agreement
Privacy Notice
https://www.li.me/legal/privacy-policy/
Step 2
Find a nearby Lime vehicle on the map (vehicle availability depends on your city and supply)
Step 3
Unlock your vehicle by scanning the QR code, entering the plate number, or by tapping a button on the app.
RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:
- Ride in bike lanes, never on sidewalks
- Wear a helmet when you ride
- Park clear of walkways, driveways and access ramps
- Visit https://safety.li.me/ to learn more
#RIDEGREEN
Lime is on a mission to build a future where transportation is shared, affordable and carbon-free.
You can read more about Lime’s products and services, including how we calculate our prices in our terms and conditions https://www.li.me/user-agreement.
What’s New
Version 3.198.0
Bug fixes and performance improvements
Ratings and Reviews
Very Inconsistent
Look it’s not a bad option if you live in an area where it works out better to take a scooter than it is to take a car. I live in Los Angeles where you can take a scooter almost anywhere.. almost. I have issues with the app randomly changing up my preferred payment method to Apple Pay instead of my card and then telling me that Apple Pay didn’t work. So now here I am wasting time trying to change up my payment method. Also the app randomly decided to log me off. I had a day where it logged me off more than 4 times all during very important times. Times I’ve scanned a scooter, get charged, and have to scan again + deposit again because apparently it didn’t read the previous scan even though they took a deposit for it? Imagine someone with very little in their bank accounts trying to go through this? Yikes.. All in all, this service is very inconsistent and full of bugs, even after all this time of being in operation. I wouldn’t call their services terrible however this company needs to iron out the kinks and only then will I change my rating. Until then, it’s sits at 2 stars because I can at least find some use for it from time to time. E scooters are a great idea, let’s just make them better and easier to use. FIX THE BUGS
AVOID LIME MOPED!!!
I have no idea how Lime got 4.9 stars on App Store given so many negative reviews and my personal horrible experience!!
1. You are required to do 4 trainings before the first moped ride which is fine for me, BUT chapter 3 of the lesson could not even load properly!! We spent 30mins in front of the moped trying to complete the trainings and both mine and my husband’s phone was stucked at chapter 3. My phone had good internet access so it’s not the network issue. What a waste of time!! Please hire some reliable engineers!!
2. When we tried again couple hours later, we finally completed the training and was able to ride on the moped. For a 3 mile 35 min ride we were charged almost $20, which is even a bit more than Uber. Why would I ride a moped for most money and time?? Maybe just for the one time experience but certainly not us a frequent option.
3. Finally and the worst part of the experience and parking and ending the trip. Be aware, you could only park in some designated and limited spaces. The closest spot we count was 0.3miles away from our hotel in a parking a lot. I had to walk back to the hotel. AND!! After we parked at the parking space and on our way walking back to the hotel, the parking lot supervisor chased after us telling us to move the moped out of the garage!! So we had to go back again and drag the moped out of the garage.
Overall extremely terrible experience and delete the app right away! Garbage!
Constant Charge
As a consistent customer of Lime’s e-scooter service, I’m taken aback by their constant pre-authorization hold. This unexpected charge appears as a pending transaction on my bank statement, causing inconvenience. While I understand that companies may implement such holds to ensure sufficient funds for rides, Lime’s holding of funds is frustrating. According to Lime’s Help Center, they apply a pre-authorization hold when a ride begins, which is released immediately after the ride ends and refunded within 10 days. The hold is excessive, especially considering that typical Lime rides consist of a $1 unlock fee plus a per-minute charge ranging from $0.15 to $0.30, depending on the city. For short trips, the hold far exceeds the actual ride cost, unnecessarily tying up funds. Moreover, the 10-day refund period is lengthy. In my case, the hold remained on my account for a few days, impacting my available balance. This delay is inconvenient and could pose significant issues for users with limited funds. Lime should be more transparent about these holds, clearly informing users the reason. Additionally, reducing the hold amount to better reflect typical ride costs and expediting the refund process would greatly improve the user experience. Until Lime addresses these concerns, I am hesitant to use their service again and would caution potential riders to be aware of these pre-authorization holds that may temporarily affect their bank balances.
App Privacy
The developer, Neutron Holdings. Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Used to Track You
The following data may be used to track you across apps and websites owned by other companies:
- Usage Data
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Diagnostics
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Location
- Usage Data
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- Neutron Holdings. Inc.
- Size
- 184.9 MB
- Category
- Travel
- Compatibility
-
- iPhone
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Apple Vision
- Requires visionOS 1.0 or later.
- Languages
-
English, Arabic, Bulgarian, Czech, Danish, Dutch, Filipino, Finnish, French, German, Greek, Hebrew, Hungarian, Italian, Japanese, Korean, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Spanish, Swedish, Turkish
- Age Rating
- 4+
- Location
- This app may use your location even when it isn’t open, which can decrease battery life.
- Copyright
- © 2022, Neutron Holdings, Inc.
- Price
- Free
Supports
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Wallet
Get all of your passes, tickets, cards, and more in one place.