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Description

Lime is your ideal carbon-free option for any trip, any time, anywhere.

Available in more than 150 cities globally, Lime is a leading provider of electric vehicles, including scooters, bikes and mopeds. Whether you’re commuting to work, running errands, riding with friends, or exploring a new city, Lime has an electric vehicle to meet any need, preference or comfort level.

HOW IT WORKS
• Download the app, create an account, accept our User Agreement, acknowledge you’ve read our Privacy Notice, and add a valid payment method
• Find a nearby Lime vehicle on the map (vehicle availability depends on your location and supply)
• Unlock your vehicle by scanning the QR code, entering the plate number, or, if available in your city, tapping a button on the app

RIDE GREEN
Our mission is to provide for a carbon-free future, creating cleaner, more livable cities that put people first.
Transportation is one of the world’s largest sources of climate-disrupting greenhouse gas emissions, contributing approximately 25% of global CO2. To address climate change and make cities healthier and more livable, we aim to revolutionize urban transportation, creating a shared, electric, and carbon-free future. Electric, shared micromobility is among the most sustainable ways to get around, with the potential to replace all short car trips.

RIDE RESPONSIBLY
A safe community starts with riding responsibly. It’s important to remember the rules of the road before every ride. You should always:

• Ride scooters and bikes in bike lanes, never on sidewalks
• Wear a helmet when you ride
• Park clear of walkways, driveways, and access ramps

Visit https://safety.li.me/ to learn more

You can read more about Lime’s products and services, including how we calculate our prices in our user agreement: https://www.li.me/user-agreement.

Please check the Lime app for details of the services and vehicles offered in your city.

What’s New

Version 3.24.0

Bug fixes and performance improvements

We update the app regularly to make your rider and juicer experience even better.

Love the app? Rate us! Your feedback keeps us running :-)

Question or suggestions? Tap Help in the Lime app

Ratings and Reviews

4.9 out of 5
1.6M Ratings

1.6M Ratings

Russofactor ,

Terrible application, Terrible customer support

Please be advised that this application has terrible connectivity, terrible user interfacing, and terrible customer support. In my experience it’s been nothing short of frustrating, excessively overpriced, and not dependable in any way. I have had multiple issues with the login and account access, I’ve had multiple issues with the actual vehicles, And most recently I have been blocked entirely from the service because apparently I’ve used too many payment methods, which by the way all are in my name and are legitimate accounts, and that has triggered their system to permanently blocked me for suspicious activity. Upon speaking to customer support not only was the representative apathetic but merely offered me the solution that if I’d like to continue using the service I would need to create a new account use a new card number that’s never been used with any of their services before and reapply for line access services as well. Oh, we have a detailed email to Lem access letting them know the reason that I’m trying to apply for another account under the same name as this might trigger the system to permanently block me from use again. Overall for the cost that it will incur you you might better purchase your own vehicle out right. With a handful of trips online scooter you will have easily paid off your investment believe me.

BNofNV ,

Horrible!!! Walk instead

DO NOT USE LIME SCOOTERS--THEY ARE A RIP OFF!!!
The app is difficult to use. The scooters are untrustworthy. The company is criminal. Let me illustrate...
I decided to try aLime scooter out as I needed to get somewhere faster than I could walk there. So after going through the rigamarole of signing up and unlocking a scooter, it kinda went and kinda didn't, so I decided I'd end the ride after only a few hundred feet. But when I went to do so, Lime threatened to fine me!! So, feeling obligated, I continued, only to have the piece-of-crap scooter die on me (it said it still had 2.4 miles of charge left) in the middle of a huge "no parking zone" --which I didn't know I was in because of the crappy app displaying so many stupid confusing windows it was almost impossible to see anything useful like the map on my phone screen. So when I tried to end the ride after it died, Lime wouldn't let me end the ride, again threatening a fine!! So I had to WALK the PIECE-OF-CRAP scooter out of the no parking zone I had unknowingly entered WHILE I WAS STILL BEING CHARGED FOR ITS USE!! And because dealing with the crappy scooter took so much time I missed my appointment!! What a crock. What a terrible "service"--it's more like an extortion scheme with all the threats and poor app function. I will most definitely NOT use Lime ever again, and I suggest you not even try it. Unless you like being scammed out of your money.

Gchrome@5 ,

Yes and no but over all it’s a no.

I really love this idea of this product, but it is so insanely over priced, from personal experience you can ride for under 2 miles and pay more than you would to Uber 15 miles... so unless you are using lime for the experience then cost effectively there are cheaper ways to travel home without a dui or safely and efficiently without a car. (Also I would like to say on multiple occasions the app has given the impression that scooters were over half way charged, then once activated they wouldn’t work and I have yet to be refunded the amount regardless of me filing a complaint both times and them stating they would reimburse me the money the for the second time, either way I’m still waiting for my reimbursement from one occasion let alone the second that they stated they would. The app also states in the App Store that it costs $1 to activate a scooter which is a blatant lie because it was $1:50 when I first downloaded the app and has raised once again) over all I would say this is a money hungry business looking to take as much money from customers as possible until they are irrelevant and no one uses said product anymore, which is sad because it seems like such a great idea if lime could only manage to care about it customers as much as the money it makes. This company makes me wish there was a 0 stars review. :/

App Privacy

The developer, Neutron Holdings. Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Identifiers
  • Usage Data
  • Diagnostics

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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