Line2 - Private 2nd Line App 4+

LOVE/HATE RELATIONSHIP.

I’ve been using this app for around ten years now and I’ll have to say that in all that time, my relationship with the app is still a love/hate one. I use the app almost every day and I use it often, it really serves me very well, but then again, there these little annoying things that really gets on my last nerve, like the fact that you can’t adjust the keyboard volume with out adjusting the volume on the entire device, so The Whole world has to know that you are dialing a number, (2) The WIFI signal strength does dot show up unless the called party answers the phone, so you never know if you even have enough signal strength to even make the call. (3) If you dial a number and the called party does not answer the phone, the dialed number does not show up in your Recents call list. (4) Right now, since this last update, when dialing a number from your contact or recent call list, the software seems to take for ever to acquire the dialing UI, and there are several other little quirks that I will not mention. I do believe that with a little effort, these are all things that the developers can easily fix if they wanted to. But in spite of all that, I still think it’s a great app and would highly recommend it, so go ahead and give it a whirl for 30 days for free, what have you got to lose? You may just find that you like it.

I’ve been looking for this solution for a while

This is a fantastic way to combine two phone lines on one phone! I’ve been using my corporate phone for five years now and didn’t want to lose my personal phone number. So I was paying a monthly service fee to Verizon to simply forward all of my calls. From time to time I would price other services but the savings didn’t seem worth the hassle of switching over. One day I searched online to see if anyone else had similar problems and came across the Line2 website. At first I thought it was too good to be true so I did my research, read reviews, looked them up on BBB, etc. it was exactly what I was looking floor! It was very easy to enroll and port my number over to them the app is user-friendly and does everything I would want to do. The only thing I would change is that when a call comes in from my personal line, the caller ID doesn’t work. It just says that the call is coming from me. But that’s a relatively insignificant thing against everything else it does. I love this service and recommend it to everyone who has to carry two phones!!

Double Billing Nightmare AVOID

This answer doesn’t make sense - how can you not see transactions from a third party?? So anyone who pays via Apple doesn’t get credit for paying?? How does this make sense? So you cancel everyone’s line if they pay via Apple because you can’t see the transaction? Where does the money go then???? It disappears into thin air? Absolutely Horrible. Avoid this app at all costs unless you want to argue with them about their mistake. If I could give ZERO stars I would. I have used this app as my second line number for over ten years and was happy. However last week I got a notice that my account was past due. That’s odd I thought, I’ve been paying monthly via my apple subscription for 10 years. So I called customer service and found out that since 2018 they have been billing me annually on a card that is now closed - hence the problem when they tried to run my annual subscription this week. No problem I thought, they will see that I have been double billed and do the right (aka LEGAL) thing and refund me for all the double bills which totals nearly $600 now. Nope. They just tell me they can’t do anything and that because the agreement they sent me over 5 years ago had some fine print in it that I was supposed to cancel my subscription on Apple they did their due diligence and I’m out of luck. I balked and was told that a supervisor may call me in 24-72 hours. Let’s see if they actually do.

Respuesta del desarrollador ,

Hello @Asmaroun- We are sorry to hear that you experienced this issue. However, we usually encourage customers who created their account through the app store and then upgrade to our directly billed plans to cancel their subscription through the app store to avoid being double billed. Unfortunately, we would not be able to refund any monies that were paid to a third-party entity because we cannot see your transaction history. We apologize for any inconvenience this has caused. Please feel free to reach out to Apple Support for additional assistance.