LINQ Connect +12

Tried to set up a new account multiple times :/ After filling out all the required information the “submit” button does the opposite of what it should do in fading away instead of highlighting itself. When I clicked the faded “submit” button it appears to work & process my info but the app then appears to crash.

Using the app is glitchy and not streamlined and it’s interfacing. This app needs some work to work more fluidly & better skins to have it make more sense.

Having such clunky interfacing makes me question the safety of my personal information and security of my financial ties. Writing an old fashioned check to the schools for our kids lunch money might be a better option than farting around in this app & questioning the security of my financial information. I can’t help but wonder, if the app is put together this poorly, are the security measures guarding my financial information also haphazardly put together.

One of the worst apps I’ve ever had to use. Interface is painfully unintuitive and cumbersome. Does not use any of the modern interface conveniences common in today’s apps. For example, there is an arrow at the bottom that points left. You would think this button allows you to go “back” to the previous menu. Nope, it logs you out. When filling out a form, it seems the fields aren’t labeled properly in the software because it doesn’t auto fill your info (first name, last name, etc). When entering a credit card, it will not look up your saved cards, nor will it allow you to paste a copied number from your clipboard. When switching back and forth from another app, it will either clear out the fields or it will log you out. Also, logging in takes an unusually long set of clicks. All this on top of the fee that is charged, per student, each time you add money into their account. Took the time to write this review since my experience was so bad. I hope they are able to improve it, or start from scratch by getting a new developer.

This app is awkward to use. Where to start? First it always logs you out. Second you can’t look up district menus without logging in. If you pick you school it always just shows you the first alphabetical school in the list and while you might think all schools in the same district have the same menu, they do not. Third, having kids in two schools is awkward as when you filter to another school, it resets the setting to see lunch back to snack - I don’t even think or schools serve a snack. Just default to lunch! I bet 99%of parents are looking to see what is for lunch. And NEVER reset settings based on a change - this is a UI NoNo! Why do you even have to click filter, just allow the selection of different menus on the same page. This app is not user friendly though I suspect that someone thinks it is mobile friendly. Please fix! Oh yeah and stop charging a fee for CC usage. This is an alarming trend that will end badly for companies. I can send legit cash to school for the poor cafeteria staff to deal with so just please don’t add a fee. No one really wins.