LINQ Connect 12+

This website is not the easiest to use. To log in I have to push Log in, then Ok, then Log in again. To switch between different menus there’s also several buttons to push when it could be just one. The redundancy of all the buttons is unnecessary.

Tried to set up a new account multiple times :/ After filling out all the required information the “submit” button does the opposite of what it should do in fading away instead of highlighting itself. When I clicked the faded “submit” button it appears to work & process my info but the app then appears to crash.

Using the app is glitchy and not streamlined and it’s interfacing. This app needs some work to work more fluidly & better skins to have it make more sense.

Having such clunky interfacing makes me question the safety of my personal information and security of my financial ties. Writing an old fashioned check to the schools for our kids lunch money might be a better option than farting around in this app & questioning the security of my financial information. I can’t help but wonder, if the app is put together this poorly, are the security measures guarding my financial information also haphazardly put together.

I’ve been trying to set up an account for FIVE months for my kid. Every month I try again. Same issue as other parents. After filling out all the info. for an account, it won’t recognize me. Can’t reset password (as a work-around) because it doesn’t send the link to my email. I tried 10+ times. I sent an email asking for assistance, got one unhelpful non-response “It looks like you already have an account. You’re good to go! Have nice day!”

I CAN’T GET IN THE APP. Three more follow up emails begging for help = no response. It’s a necessity for my son’s school. He can’t make food purchases or buy needed items in the student store without paying cash. I’m surprised schools support this APP. I’m equally surprised at the terrible customer support.