LionDesk 4+

The app has potential but lacks in so many areas. With many being on the go and using their smart phones often (mini computers) what the app offers in comparison to the desk top version is unimpressive. There are simple stuff improvements developers can make such as ensuring the contacts are the same as what is displayed on the desktop. I have contacts in the app that I deleted using the desktop but are still listed in the app. I even tried deleting them in the app and they remain.

This app is completely unusable. I was really excited to sign up with LionDesk. However, after no more than 5 minutes of use, the desktop server was constantly “unavailable” anytime I switched to another task. It eventually froze and refused to reload after multiple attempts, Then, i tried the iPhone app only for it to constantly me out after no longer than quite literally 5 seconds of use. I gave it multiple attempts only to discover the same results. I need reliability in a CRM. LionDesk, unfortunately, was the opposite in my experience. I am open to trying again at a later time after some much needed improvements are implemented.

So I looked up my contacts and their phone numbers aren’t even showing in the app. I added one phone number and clicked “update” as there is no save button. Went back to the person in contact list and still no phone number. To make matters worse, when I click on her, her name isn’t even there. And nothing saves when I update it. I have even more complaints but this is the biggest one. Hoping Liondesk can step it up.