Lion's Choice 4+

If the store doesn’t have what’s on the menu, I have to come back to the app and ask for my money back because they don’t have a way of giving the money back, which is ridiculous. it would be easier if the app went to the store. The store said yes or no before you ran my credit card,then you wouldn’t have any issues paying people back or getting something you didn’t want because they didn’t have what you originally asked for.

Loving the newer, easier layout. The only thing I’d really like to see changed is that I cannot specify a quantity of items and, instead, have to go back to the menu, choose the same item, choose the size, choose the additions or subtractions, note any other special stuff, and add it again. So if my family wanted 5 of the exact same roast beef sandwiches, regular size, add Swiss cheese, substitute a wheat bun, no butter on the bun, no seasoning, cooked medium well, etc., I have to go through ordering 5 separate sandwiches and specify all of these things for every single sandwich. Once I’ve customized an item, I’d like to just be able to update the quantity so I can choose all of the specifics just once and then change the quantity from 1 to 5, for example. Overall the app is still improving greatly though! And the food is always consistently quality which we love, of course.

This app is glitchy.
To start with, the app alleges it has Apple Pay functionality. However, if you actually try to pay for an order with Apple Pay, the order will fail every time.
This has been an issue since I first downloaded this application in 2022 and the company has done nothing to fix it.

If you apply rewards to an order before finalizing your selections, you have to reapply the reward to your order. This feels like an underhanded consultant-recommended feature designed to limit revenue loss due to reward redemption, which is a real shame.