iPhone Screenshots

Description

Live Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. Our live chat software allows you to interact directly with your website visitors in the same way you would in a traditional retail store. You would not ignore customers in your store – so don’t ignore the customers that are visiting your website every day. It is so easy to use that in less than 5 minutes you can be chatting with your customers.
Your customers are waiting to hear from you so get started now!

Highlights:
- Monitor all visitors to your website in real time
- See where visitors are coming from, whether is is search engine query or link referral
- Get insights into visitor's geographical location and browser information
- Accept chat requests and close sales
- Proactively invite browsing visitors to chat
- Handle multiple chats simultaneously
- Transfer active chat session to other operators or departments on your LiveHelpNow account

Note: You must have an active LiveHelpNow account to use this app.

What’s New

Version 2.0.804

1. Fixed technical difficulties toast showing on operator chat.
2. Fix for: when viewing canned responses sometimes not all items might be displayed if there are alongside with folders.
3. Fix for: changing callback notification in settings might not work.

Ratings and Reviews

3.3 out of 5
6 Ratings

6 Ratings

Tkalikas ,

If it only notified you

This app would be fantastic if it just notified me. I set it up for push notifications, but never get them. I have to be near my desktop logged in...which kinda defeats the purpose.

Developer Response ,

Hello!
We have released brand new, redesigned application with a lot of performance and user experience improvements. We have also recreated notifications module. There should not be any issues now - but just in case - if you are experiencing any troubles do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting.

We are constantly working on new features and bugfixes - please give us another chance and take a look at the most recent version!

Brooky!!! ,

Fix!

Please fix auto correct texting!! The app is already slow enough and now have to correct everything I type...

Developer Response ,

Hello!
Sorry to hear that you have issues with our product.
We are working hard to resolve the issues with auto correct and logging out. Requested update will be available this week - probably tomorrow but it depends how quick Apple will publish our updated version.

In case you are experiencing any other troubles or you want to request new features that you miss do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting.
We are here to help you!

Scufter ,

User

New update and now no notifications when iPhone in locked screen.

Developer Response ,

Hello!
Sorry to hear that you have issues with our product.

Is there a chance you are Apple Watch user? Our notifications might got transferred to your watch.

In case you are still experiencing any troubles or you want to request new features that you miss do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting.

We are here to help you!

Information

Seller
LiveHelpNow, LLC
Size
65.5 MB
Category
Business
Compatibility

Requires iOS 10.0 or later. Compatible with iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6S, iPhone 6S Plus, iPhone SE, iPhone 7, iPhone 7 Plus, iPhone 8, iPhone 8 Plus, iPhone X, iPhone XS, iPhone XS Max, iPhone XR, iPad Air, iPad Air Wi-Fi + Cellular, iPad mini 2, iPad mini 2 Wi-Fi + Cellular, iPad Air 2, iPad Air 2 Wi-Fi + Cellular, iPad mini 3, iPad mini 3 Wi-Fi + Cellular, iPad mini 4, iPad mini 4 Wi-Fi + Cellular, 12.9-inch iPad Pro, 12.9-inch iPad Pro Wi-Fi + Cellular, iPad Pro (9.7‑inch), iPad Pro (9.7-inch) Wi‑Fi + Cellular, iPad (5th generation), iPad (5th generation) Wi‑Fi + Cellular, iPad Pro (12.9‑inch) (2nd generation), iPad Pro (12.9‑inch) (2nd generation) Wi‑Fi + Cellular, iPad Pro (10.5‑inch), iPad Pro (10.5-inch) Wi‑Fi + Cellular, iPad (6th generation), iPad Wi-Fi + Cellular (6th generation), iPad Pro (11-inch), iPad Pro (11-inch) Wi-Fi + Cellular, iPad Pro (12.9-inch), iPad Pro (12.9-inch) Wi‑Fi + Cellular, iPad mini (5th generation), iPad mini (5th generation) Wi-Fi + Cellular, iPad Air (3rd generation), iPad Air (3rd generation) Wi-Fi + Cellular,and iPod touch.

Languages
Age Rating
Rated 4+
Copyright
© 2012 LiveHelpNow, LLC
Price
Free

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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