LiveHelpNow Help Desk 4+

LiveHelpNow, LLC

Designed for iPhone

    • 3.2 • 9 Ratings
    • Free

iPhone Screenshots

Description

Live Chat System by LiveHelpNow opens the door for your business to connect directly with its customers. Our live chat software allows you to interact directly with your website visitors in the same way you would in a traditional retail store. You would not ignore customers in your store – so don’t ignore the customers that are visiting your website every day. It is so easy to use that in less than 5 minutes you can be chatting with your customers.
Your customers are waiting to hear from you so get started now!

Highlights:
- Monitor all visitors to your website in real time
- See where visitors are coming from, whether is is search engine query or link referral
- Get insights into visitor's geographical location and browser information
- Accept chat requests and close sales
- Proactively invite browsing visitors to chat
- Handle multiple chats simultaneously
- Transfer active chat session to other operators or departments on your LiveHelpNow account

Note: You must have an active LiveHelpNow account to use this app.

What’s New

Version 2.0.9519

Bugfixes related to the chat user interface.

Ratings and Reviews

3.2 out of 5
9 Ratings

9 Ratings

Coolgirl34679 ,

Bug issue needed review

Please advise the “end chat” button does not terminate chats on app, everything works fine but this feature pls fix.

Tkalikas ,

If it only notified you

This app would be fantastic if it just notified me. I set it up for push notifications, but never get them. I have to be near my desktop logged in...which kinda defeats the purpose.

Developer Response ,

Hello!
We have released brand new, redesigned application with a lot of performance and user experience improvements. We have also recreated notifications module. There should not be any issues now - but just in case - if you are experiencing any troubles do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting.

We are constantly working on new features and bugfixes - please give us another chance and take a look at the most recent version!

Brooky!!! ,

Fix!

Please fix auto correct texting!! The app is already slow enough and now have to correct everything I type...

Developer Response ,

Hello!
Sorry to hear that you have issues with our product.
We are working hard to resolve the issues with auto correct and logging out. Requested update will be available this week - probably tomorrow but it depends how quick Apple will publish our updated version.

In case you are experiencing any other troubles or you want to request new features that you miss do not hesitate to call us at 877-548-3001 or come to chat at www.livehelpnow.net so we can help troubleshooting.
We are here to help you!

App Privacy

The developer, LiveHelpNow, LLC, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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