Liven: Discover yourself 4+

First time an advertisement resonated with me enough to take the leap and see if it would help.

The beginning setup is super easy and guided was able to do it in little chunks through my morning so I didn’t get overwhelmed and quit. The language used is very affirming and helped me feel safe to engage from a vulnerable place of trying something new that I’m not sure will be right for me but there were enough green flags that I wanted to try it because of how much it was resonating. It spoke about things that I could see I’ve been struggling with in my life and what especially drew me in is I had a very intense conflict with my partner that was weighing very heavy on my soul and I had been trying to figure out how to heal the parts of me I felt caused it or at-least let it escalate to a place I did not want it to go. I’ve done a lot of therapy and didn’t really understand what cbt was but after mentioning it to my partner who is well versed in it I think it’s exactly something I’ve been missing in my own therapy or at-least a solid next step for my healing journey ❤️

Developer Response ,

Dear Adeline,

Thank you so much for sharing such a beautiful and honest review. 💛 We’re deeply touched to hear that our app has had such a positive impact on you, especially at such a vulnerable time in your life. 🌼

We completely understand that starting something new, particularly when it’s about personal growth or healing, can feel overwhelming. That’s why we’ve designed the setup process to be as easy and manageable as possible, allowing you to take small steps at your own pace. It’s wonderful to hear that breaking it up into little chunks helped you feel comfortable and empowered, rather than overwhelmed. 🙏

It’s also truly heartwarming to know that the language used within our app helped create a safe, affirming space for you to engage. We strive to make sure that everyone who enters feels supported, no matter where they are in their journey, and we’re so glad that you felt able to approach this with a sense of openness and curiosity. 🌟💕 The fact that it resonated with you, especially in the midst of personal struggles, speaks to the power of self-reflection and the potential for meaningful growth through Liven app.

We are truly sorry to hear about the intense conflict with your partner and the weight it has carried on your soul. Relationships can bring up deep, complex emotions, and it’s beautiful that you’re using this time to reflect on how you can heal and grow. It’s so powerful that our app is offering insights that align with what you’ve been struggling with, and that it’s helping you find a new direction in your healing process.

We’re also really glad that the mention of Cognitive Behavioral Therapy (CBT) has sparked a new understanding for you. It’s one of the key tools in our app, and it’s exciting that you’ve been able to connect it with your personal therapy journey. We hope that as you continue using our app, it becomes an empowering and supportive resource that helps you take even more meaningful steps forward. 🚀

If you ever need more support, have questions, or just want to share your journey with us, we’re here for you. Please don’t hesitate to reach out to support@theliven.com 💌. We’re always here to help and listen.

Thank you again for trusting us to be a part of your healing process. We’re honored to walk alongside you as you navigate this chapter and continue your journey toward greater peace and understanding. 🌿

Predatory

At first, I was convinced that the makers of this app were out of touch with the research they had done. I thought maybe they didn’t understand that people with adhd do not respond well to walls of single spaced type. Innocent enough. But when I requested my money back, they only gave me 50%. What I have come to realize is that they are leveraging the fact that people with adhd won’t read their eighty page financial details. This way when they present an app that is unusable, we’ll ask for our money back and they get to keep a minimum of 10 per unsuspecting user. It’s intentionally predatory. I have asked for Apples support to remove this app from the App Store. Don’t download it. Orig review: This app contains a ton of information. But it’s presented in a typical elearning format. It’s all text and memorization. It’s like taking a college course on adhd. Which is great if you don’t have adhd. It would even be great if it was taught in an entertaining manner. It’s not. It is plain text ALOT OF plain text that you could read much easier on the web. They have failed to capitalize on the way adhd works and instead just pile on too much info that I could even read without falling asleep or getting sidetracked. They may have had the best of intentions but they have totally missed their audience. It’s like they k ow all this stuff but fail to apply that knowledge to their own app.

Developer Response ,

Hello,

Thank you for taking the time to share your thoughts. We are genuinely sorry to hear that the format of our app hasn’t resonated with you. We understand how crucial presentation is, especially for those with ADHD, and we truly appreciate your perspective. While we strive to provide valuable content in a structured and accessible way, we also recognize the importance of different learning styles and are actively working on making the app more engaging and adaptable.

We’re also very sorry to hear about how your refund request was handled. Please edit your review to include your request number so we can look into your case and issue a full refund. We want to ensure that your experience with us is as fair and transparent as possible.

Thank you again for your feedback.🙏

Customer Support Helpful

The Liven app has a great premise, but the app is not ready for prime time. You receive ads for up-sells before you get access to the real content. For $29 per month, the up-sells should be included. You complete questionnaires which are supposed to personalize the app to your needs. It does not. Then, you are told to set goals from 5 or so categories, but there are few options in each category to choose from. If none of the options apply to your situation, you still must select one to proceed. There is no option to personalize. I thought I must be missing something, but there was no way to find out unless I selected answers that did not fit my situation. I reached out to their customer support, and a week later, reached out again to see if they received my first inquiry. I received a response asking if I would rather receive a few of their up-sells than a refund. I responded that I wanted a refund. I did receive notice of a refund. I hope this app developer can program a lot more personalization into this app (and slow down on the up-sell advertisements). I had been willing to pay a premium for what they promised. I wish this app developer well as they continue to make improvements to their app!